Windows 10: 30 day wait period for number change

I desperately need to login to my PC. We were attempting to problem solve the printer not communicating to the computer and we did a windows upgrade and restart. After the restart microsoft was asking for a verification pin that was going to an old number. When we attempted to update to the new number it is now telling us that we have to wait 30 days? Are you kidding me? There has to be a solution here.

:)

 

30 Day Waiting Period

We moved, and I bought my wife a new Lumia 950. She was prompted to update her security info. She no longer has access to the old email so she indicated that. It blocker her with the well known "30 day waiting period." The period is supposed to end at the
end of January, 2016.

She CAN send/receive email from her computer, but she CANNOT send/receive email from her Lumia 950. It just continues to give her errors saying that she needs to fix her settings, she needs to wait 30 days, etc.

The phone is having all kind of other major issues - won't download anything (possibly because the account issue, random "low storage" errors when there is plenty of storage.

 

30 day wait?

Hi,

I gave my Lumia 920 to my son to use, with the idea that I'll be able to activate Family Safety on the phone as I did on his tablet. I reset the phone and started to enter his Outlook.com credentials for the Microsoft account. But when the verification is
done, it still wants to send the verification code to my cell number - and not his. I made sure that his SIM card is used, but it insisted to send the verification to my number. When I changed the security info to his number, it said that I'll have to wait
30 days for the change to take affect.

I understand some of the logic behind the 30 day wait, but for two reasons it's totally impractical in my case:

1. I have control over the phone and accounts, so I should be able to decide what to active and when - not the system.

2. My son can only use the phone when I can monitor his internet access - he now has to wait 30 days before that can happen - total waste!

Thys

 

30 day wait?

Hi ThysMarais,

Thank you for your post on the forum.

I understand that the issue is related to the 30-day waiting period before security changes on your account will take place.

First of all, I wanted to send you a link on how to set up My Family on Windows Phone 8:

How to Set Up 'My Family' on Windows Phone 8! (A Guide)

Second of all, the 30-day waiting period is associated with the way Microsoft Account system is designed. Please contact Account Support at the below link for more information regarding this:

Microsoft Support for Business

I hope that helps.

Please write in this thread in case of further issues.

All the best,

Agata