Windows 10: 3080 Extreme Black Screen Crashes

Since I got my 3080 Extreme I have been having random crashes that are preceded by video output to both my monitors ceasing. The black screen crashes have happened at idle, while watching videos and while gaming.

Windows Version 1909 (OS Build 18363.1316)

Solutions I have tried but did not work.
- Set system to max power
- Nvidia power management to max
- Disable Gsync
- Try different Display ports (1 & 2 monitors)
- Disable hardware acceleration
- DDU drivers and reinstall
- Reseat the card
- Change cables
- Switch from F1 to F2 bios
- Updated all drivers and bios
- Uninstalled and reinstalled games
- Uninstalled iCue
- Other know good power supplies
- Memory check
- Replaced with 2080Ti, stable no issues

DESKTOP-G7OJ35F-(2021-01-27_20-04-15)

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.