Windows 10: 360° 1080p camera not working

I have a 360 camera Kandao Meeting, which is only 1080p and does not work on 20H2. According to the supplier, 20H2 does not support 1080p but only 720p.
Any solution?
Thanks

:)

 

Microsoft Xbox 360 Camera on Windows 10

Hi Jack,

This issue might have occurred due to corrupted or outdated Camera drivers.

• Do you get any error message?

I suggest you to try the methods below and check if this helps.

I would suggest you to run Windows app troubleshooter and check if it helps.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

I also suggest you to run the app troubleshooter included within Windows OS manually by following the steps below and check if the issue persist.

In many cases, the Windows Store will automatically notify you if there’s a problem with an app and try to fix the problem. If you continue experiencing problems with an app, this tool can automatically identify and fix some problems
with apps and the Store.

• Type troubleshooting in the search box next to
  Start icon and select the top most search result.
• Click on View All from the left hand screen panel.
• Select Windows Store apps, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.

If the issue still persists, I suggest you to refer the below article on "Set up and use the Xbox Live Vision camera on Xbox 360" and see if this helps.

Xbox Support

Using an Xbox Live Vision camera and a Kinect sensor on your Xbox 360

Xbox Support

Write us back with the status of the issue to assist you further.

Thank You.

 

Xbox 360 for Windows does not work

Hi,

To address your concern, we suggest that you uninstall and reinstall the Xbox 360 controller driver. To do that, follow these steps:

• Go to the Device Manager.
• In Device Manager locate Xbox 360 Wireless Receiver for Windows
  and right click it.
• Choose Uninstall.
  
• After the driver has been uninstalled, restart your computer. When your computer restarts, Windows 10 will automatically install the missing driver.
  

Let us know if you need further assistance.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!