Windows 10: 365 going crazy

Discus and support 365 going crazy in Microsoft Office and 365 to solve the problem; Recently, I have been unable to access my files without "signing in." When I click on "Sign in" I get a box asking me to insert my phone # or email. I... Discussion in 'Microsoft Office and 365' started by pygmy, Dec 2, 2018.

  1. pygmy Win User

    365 going crazy

    Recently, I have been unable to access my files without "signing in." When I click on "Sign in" I get a box asking me to insert my phone # or email. I am intermittently unable to type in the space provided. Should I chance to hit it just right, I then get a message that I must use something called "Windows Hello" to access my files.

    What's going on?*Sad

    pygmy, Dec 2, 2018

  2. Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Douglas Clelland, Dec 2, 2018
  3. Office 365 activation error after big Win 10 update

    We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

    • Open Office app, then click on File.
    • Look for Account, then click on Update.
    • Once done, restart your computer.

    We're looking forward to your feedback.
    Carlos Tin, Dec 2, 2018
  4. Ruz San Win User

    365 going crazy

    Windows 10 - fonts going crazy


    Let's find out why this happened on your Windows 10 tablet. Please provide answers to the following:

    • Did you make any changes in your settings before you last turned off your device?
    • Was there a recent update that was installed?

    This could just be a result of your settings for the text size being altered. To correct it, please follow these steps:

    • Go to Control Panel.
    • Select Appearance and Personalization.
    • Select Display.
    • Under Change only the text size, choose the item with the text size you want to resize.
    • Lower down the size number for that item.
    • Click Apply.
    We suggest you select 9 as the size for all items since this is the standard size that Windows uses.

    Let us know if you need more help.
    Ruz San, Dec 2, 2018

365 going crazy

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