Windows 10: 3D Builder Contrast problems - poor visuals, broken view settings

this thread is a follow up to my problem i posted in late 2017 and I never saw the problem resolved, it was stated that future updates to 3D Builder will fix the problem but I've only seen it get worse and I've seen feedback of others having the same issue.


the problem is that after a certain update (version 15 I believe) 3D Builder's contrast and lighting got really off, objects are now either far to bright making them all turn grey or so dark that you cant tell anything apart. all colors are whitewashed making it hard to see details and makes the quality of the visuals very poor and hard to work with. now with later updates I've seen when changing settings in the VIEW section such as, reflections, shadows, shading, exe the objects turn pitch black or grey. when the grid is disabled toggling the COLORS option has no effect the objects remain black if reflections is disabled. from my observations it seems that the reflection tool is to over powered and is dependent on the grid being visible, all objects seem to be brightened to much by the reflection of the grid and turn black if the grid is disabled. in previous versions (before late 2017 ) the colors were great and had no issues.


I love using 3D Builder use it often to design and i really want to see the app improve. i appreciate that the Microsoft teams responsible for 3D Builder have always been quick and helpful in their responses.

:)

 

3D builder

Hello Molly,

We understand that you want more information on how to use 3D Builder. You may visit these related sites that can help you to get started with 3D Builder:

• 3D Builder user’s guide
• How to use 3D Builder and 3D Scan for Windows
• 3D Builder Tutorial Part 1: Viewing your first 3D object

We hope the information we provided helps.

 

3D Builder keeps closing

Hi Joseph,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused and will assist you.

I suggest you to run the Windows Store Apps troubleshooter by following the steps below:

• Type “Troubleshooting” in the search box and press Enter.
• Click on ‘View All’ on the top left pane.
• Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

Also, refer the link provided below:

http://windows.microsoft.com/en-us/windows-10/how-to-use-3d-builder-for-windows#v1h=tab01

Hope the information is helpful. Keep us posted on the status for further assistance.

 

3D builder manual

Hi Tom,

You may look for information regarding the options and editing capabilities of the 3D Builder app on this following links:

• 3D Builder user’s guide
• 3D Builder resources
• How to use 3D Builder and 3D Scan for Windows

Should you need further assistance in using the app, we recommend posting your concern in

Microsoft Developer Network Forums.

Regards.