Windows 10: 3d effects have become limited in photos app

Discus and support 3d effects have become limited in photos app in Microsoft Windows 10 Store to solve the problem; I have previously made a few videos with the photo app and used 3D characters as well as the effects. However, for the past week these 3D characters... Discussion in 'Microsoft Windows 10 Store' started by denaliden, Jan 21, 2020.

  1. denaliden Win User

    3d effects have become limited in photos app


    I have previously made a few videos with the photo app and used 3D characters as well as the effects. However, for the past week these 3D characters have become strangely limited. For example where before I did a search for say cats or aeroplanes, around 100 characters would appear, now only a handful appear. This is the same for any character search. I used command prompt several times, sought help from Microsoft experts, uninstalled and reinstalled the photos app, repaired and reset the app, installed updates and drivers and reverted my laptop back to factory settings, which I had to do anyway, but nothing worked. I have another windows computer and checked the photo app but got the same result, limited 3D characters. I would not have been so tenacious to find a solution to this had I not been half way through creating a video. which I now cannot finish because the 3D characters I wanted to use have disappeared. Has anyone had this same problem and if so did they manage to get the characters back? I really would appreciate any help. Thank you in advance.

    :)
     
    denaliden, Jan 21, 2020
    #1
  2. Ralph Sta Win User

    Photo Effects Editor

    Hi Nate,

    Your Windows Photo app might be corrupted that's why it's not working as intended. Since you already tried to reset the app to no effect, reinstalling the app might do the trick. Kindly follow the steps below on how to reinstall the Windows Photo app:

    A. First you need to uninstall the Photo app using PowerShell:

    1. On your keyboard, press Windows + X.
    2. Select Windows PowerShell (Admin).
    3. Copy and paste this command: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    4. Press Enter.
    5. Restart your device for it to take effect.

    B. Install the Microsoft Photo app.

    1. Launch the Windows Store.
    2. On the search bar, type Microsoft Photo.
    3. Press Enter.
    4. Download and install the app.

    Afterwards, try to recreate your 3D Effect. If the issue persist. Please provide us your Windows build and version for us to provide more possible solutions:

    1. On your keyboard, press Windows + R.
    2. Type winver, and press Enter.
    3. Then, provide us the build and version of your Windows.

    Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.
     
    Ralph Sta, Jan 21, 2020
    #2
  3. Brink Win User
    Add 3D Effects to Images and Videos in Windows 10 Photos app  

    3d effects have become limited in photos app [​IMG]
     
    Brink, Jan 21, 2020
    #3
  4. 3d effects have become limited in photos app

    Windows Photo app is not able to read 3d effects Photo gif animation

    3d effects Photo Windows 10 Pro was working but after last update the finished gif is corrupt. The file is purple lines?

    ***Modified title from: 3d effects Photo was working but afrter last update the finished gif is corrupt. The file is purple lines? ***
     
    Melodygirl, Jan 21, 2020
    #4
Thema:

3d effects have become limited in photos app

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