Windows 10: 5540 only prints in monochrome. Need software that came with printer but dont have disk

Discus and support 5540 only prints in monochrome. Need software that came with printer but dont have disk in Windows 10 Drivers and Hardware to solve the problem; 5540 only prints in monochrome. Need software that came with printer but dont have disk... Discussion in 'Windows 10 Drivers and Hardware' started by pk2apk2a, Sep 7, 2020.

  1. PK2APK2A
    pk2apk2a Win User

    5540 only prints in monochrome. Need software that came with printer but dont have disk


    5540 only prints in monochrome. Need software that came with printer but dont have disk

    :)
     
    pk2apk2a, Sep 7, 2020
    #1
  2. TENSONE
    tensone Win User

    Coloured photo's being printed in Monochrome via Windows Photo's

    Using a HP ENVY 4520 printer.

    Recently for whatever reason something has changed in my settings and cannot find why.

    If I doubleclick on any photo, presuming its opened by Windows Photo as it starts with a black screen and the printer icon is top left. When the photo is opened it is in colour. But when asked to print and the left hand column appears where paper choice and portrait/landscape etc settings appear. Now the photo is in monochrome and despite going through to 'advance' to change from monochrome to colour. It still prints monochrome.

    I have removed the device from printer/scanner settings. Restarted the laptop and added the printer again, with same results.

    I have not installed the manufacturers software as it not been needed previously until this problem came about. And cannot find any route to change the default from monochrome to colour.

    thanks
     
    tensone, Sep 7, 2020
    #2
  3. JAMESSIMPSONXP
    JamesSimpsonXP Win User
    hp printer envy 5540

    Thanks for the suggestion but I already tried that and it made no difference .I have now managed to get printing by downloading and installing HP eprint. but the action centre still states printer driver unavailable . I am not able to scan with the envy
    5540 so I may go and buy a new printer. problems I could do without.

    Thanks James Simpson
     
    JamesSimpsonXP, Sep 7, 2020
    #3
  4. GEOFFGILHAM
    GeoffGilham Win User

    5540 only prints in monochrome. Need software that came with printer but dont have disk

    Do not have option to print in color only monochrome

    Since January 2020 I have found that I cannot print in color only monochrome. Have done printer test and that is ok Any suggestions
     
    GeoffGilham, Sep 7, 2020
    #4
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5540 only prints in monochrome. Need software that came with printer but dont have disk

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