Windows 10: 7.1 Surround Sound is missing

Discus and support 7.1 Surround Sound is missing in Windows 10 Customization to solve the problem; After recently resetting my PC, I've noticed that i can no longer choose the option for my headset to have 7.1 surround sound. I have made sure all my... Discussion in 'Windows 10 Customization' started by ShadePC, Jan 15, 2020.

  1. ShadePC Win User

    7.1 Surround Sound is missing


    After recently resetting my PC, I've noticed that i can no longer choose the option for my headset to have 7.1 surround sound. I have made sure all my drivers are up to date, and uninstalled/reinstalled them. Whenever I go into the properties of my sound device, i select spatial sound but no 7.1 checkbox appears anymore. It's odd as before i reset my PC it was there.

    :)
     
    ShadePC, Jan 15, 2020
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue 7.1 Surround Sound is missing :p
     
    cadaveca, Jan 15, 2020
    #2
  3. 5.1 Surround sound in windows 10

    Hi Jeka,

    There are some reasons why you don't get the 5.1 surround sound. Some of these are caused by the type of audio format, how the file was encoded, if the file supports 5.1 surround sound and such. For us to determine what's causing
    the concern more precisely, please provide information on the following:

    • The type of file that you're trying to play.
    • Troubleshooting steps done to rectify this concern

    For now, before we go to a more in-depth troubleshooting, we suggest you run

    audio troubleshooter.
    Look for Find and fix problems playing sounds.

    Don't hesitate to update us if you need further assistance.

    Best regards,
     
    Roberto Ven, Jan 15, 2020
    #3
  4. 7.1 Surround Sound is missing

    Windows 10 - Surround sound (VIA Audio HD)

    Hi Ashish,

    I was able to use 5.1 surround output, Microphone, Line IN and Stereo Mix on Windows 7. But now on Windows 10, I'm able to record sound when Windows automatically install recommended drivers, but then I can only get stereo output from my speakers and 5.1
    surround sound is not working.

    After I installed recommended drivers from VIA website, I got 5.1 surround output but then Microphone, Line IN and Stereo Mix are missing from installed device list, and troubleshooter list these devices as not installed and not working.

    But if I roll back to Windows 10 recommended drivers, then all of these devices working as they should except my speakers.
     
    Almir Šahbaz, Jan 15, 2020
    #4
Thema:

7.1 Surround Sound is missing

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