Windows 10: A black screen problem

Discus and support A black screen problem in Windows 10 BSOD Crashes and Debugging to solve the problem; One of my antiviruses warned me that my other antivirus has been infected and it said to restart then it was good but when I have gone on full screen... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SuperSonic2, Nov 26, 2020.

  1. A black screen problem

    One of my antiviruses warned me that my other antivirus has been infected and it said to restart then it was good but when I have gone on full screen on games and websites it went black for a few seconds then it was fine this was very annoying because I have an anxiety of losing my pc to a black screen.

    SuperSonic2, Nov 26, 2020
  2. Remon Ont Win User

    black screen


    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this


    You can also check the article about troubleshooting black screen problems on the link below.


    Hope this information helps. Please post us back if you need any further assistance.
    Remon Ont, Nov 26, 2020
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
    Rose Cal, Nov 26, 2020
  4. zplugger Win User

    A black screen problem

    Black Screen after Log on

    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
    zplugger, Nov 26, 2020

A black screen problem

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