Windows 10: A blue screen often pops up on my computer

Discus and support A blue screen often pops up on my computer in AntiVirus, Firewalls and System Security to solve the problem; A blue screen often pops up on my computer with a lot of letters. At first I thought that some kind of program wasn’t working. But now I think more and... Discussion in 'AntiVirus, Firewalls and System Security' started by Robannov, Jan 7, 2020.

  1. ROBANNOV
    Robannov Win User

    A blue screen often pops up on my computer


    A blue screen often pops up on my computer with a lot of letters. At first I thought that some kind of program wasn’t working. But now I think more and more that this is a Windows error. How to deal with this?

    :)
     
    Robannov, Jan 7, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jan 7, 2020
    #2
  3. MELCHIZEDEK QUI
    Melchizedek Qui Win User
    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 7, 2020
    #3
  4. AMRITA BHATTACHARJEE
    Amrita Bhattacharjee Win User

    A blue screen often pops up on my computer

    Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Jan 7, 2020
    #4
Thema:

A blue screen often pops up on my computer

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