Windows 10: A bug in the Microsoft Store prevents the use of Start.

I ended up buying a Dell with Windows 10 to replace my old Lenovo. From a freshly installed Windows 10, I started the whole process all over again. Now Microsoft Store was fine. I reinstalled the same applications as before, very standard, common and famous applications, the same ones I had on my old PC, but again after a couple of reboots I had problems with the Store. I am really upset. I don't want to reinstall Windows 10 for the third time.

:)

 

Microsoft Store is not working

Hi,

Thank you for responding.

Do let us know the exact issue you are facing in accessing the Windows Store?

Have you tried to reset the Windows Store as stated in the above response?

If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

1. Press
Windows + X keys from the keyboard, click on Control Panel.

2. In the
Control Panel window, select Category and then select
Large icons.

3. Click on
Troubleshooting.

4. Click
View all and then click Windows Store Apps.

5. Click
Next and follow on-screen instructions.

Step 2: I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

• • • 
      

Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.

 

microsoft store errors

Hi,

The 0x87AF0001 is a common error in Windows Store, wherein it prevents you to download or update new or existing applications. To resolve this, we suggest that you follow the troubleshooting steps below:

• Open the command prompt, and run it as an administrator.
• Type the command: dism /online /cleanup-image /startcomponentcleanup.
• Restart your device, and check if your query persists.

We would appreciate it if you could get back to us and provide us your feedback.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store