Windows 10: A family member's email account (as well as my own) is linked to my Microsoft account. How...

I have a Microsoft account with my own email address associated with it. However, when setting up my wife's laptop, her email address is also somehow associated with my Microsoft account as well. How do I disassociate her email account from my MS account so that she can use her own email for her own MS account?


I found out because attempts to set up a new account using her email address failed because there's "already an account using that email address." Also, when attempting to change the password for her Microsoft account (linked to her email account), it changes the password to my MS account. It appears the two are linked and I can't manage her account separately.

:)

 

Family members user accounts


For some reason the native photos app has got broken on my wife and sons user accounts (both standard accounts). I cannot fix it. On my own administrator account it works fine. There was a recent photos app update which I think is what screwed it up! Anyway I tested creating a test user account and the photos app works fine if a new account gets created. So I was thinking of deleting both their MS user accounts on my PC and creating them again.

But do I need to remove them as family members also via my outlook website login family tab before I recreate their user accounts again, they are both listed as family members on there and are associated with the PC name. Or can I just delete their user accounts and re-add them as family members on my PC without these shenanigans. It would save time as when you create a family member normally you have to then get them to login to their email and accept etc.

thanks, wayne

 

Merging Family accounts

Hi,

It's great to keep your family accounts properly for the best experience, especially for family safety. We would suggest removing the existing family accounts to let the user accounts inside it to be added to the other family account. You may refer to this
link
Remove members from your Microsoft family for the steps in removing a user account in the family and

Add members to your Microsoft family for the steps in adding them to an existing family.

Do get back to us with the results and if you have any other questions, don't hesitate to post back.

 

How to remove family member in a local account

I have been using my Windows 10 PC as a local account. I wanted to change my local account into a Microsoft account, through the process i have encountered a problem saying "another user on this device uses this account", I checked my PC and found my email
under the family member list and I have no idea how to remove that family member which is also my email address.