Windows 10: A grey box appears and then disappears

Discus and support A grey box appears and then disappears in Windows 10 Gaming to solve the problem; For a couple of days I am getting this but...here how it goes....Whenever I try to sign in anywhere outside of the Microsoft store, I get grey box... Discussion in 'Windows 10 Gaming' started by Sahaskrit, Mar 2, 2022.

  1. Sahaskrit Win User

    A grey box appears and then disappears


    For a couple of days I am getting this but...here how it goes....Whenever I try to sign in anywhere outside of the Microsoft store, I get grey box which disappears very quickly.Whenever I try to login in XBOX, MINECRAFT, XBOX CONSOLE COMPANION it just shows a grey box which disappearsIt does not happen in Microsoft store but everywhere else...Is this a windows error or something else??Please help me with this............Pls

    :)
     
    Sahaskrit, Mar 2, 2022
    #1
  2. LaurieJC Win User

    A grey box appears then disappears when signing into microsoft account


    I have the same problem and same grey box. After upgrading to Windows 10 from Windows 7, it seems Windows just automatically took the local logon from Win7 during the install. Never asked me for my Microsoft account. So I find out with the local account there is a lot I can not do. I cannot "Sign in with Microsoft account instead" - get big grey box, that disappears. I cannot add another new user account - same grey box. Cannot use the Store. Cannot sync. Cannot use Cortana, etc.

    I've searched the Internet for hours, and find that so many people are having this same problem. This is definitely a Microsoft issue. A very few have solved the problem but those steps don't work for my computer. One person's fix was getting the latest update. That didn't work for me either. Someone must have a fix. Maybe an adjustment in the Registry. I'm getting very frustrated.

    Laurie
     
    LaurieJC, Mar 2, 2022
    #2
  3. A grey box appears then disappears when signing into microsoft account

    Thx for the reply, but nothing's helpful

    the first one run microsoft account troubleshooter, it didnt detect any problem which is not helping

    the 2nd one says create new account

    A grey box appears and then disappears 0df10710-30b1-407d-a955-e9f9c6f1a55b.png

    well, to add another user to pc need to sign in too... which makes it the samething grey box appear and disappear

    since step 2 cant be carried out step 3 and 4 is useless too

    do u had any other options?
     
    KhengSiong Juan, Mar 2, 2022
    #3
  4. marylou Win User

    A grey box appears and then disappears

    A grey box appears then disappears when signing into microsoft account


    Hi, when I try to sign in to my microsoft account via the store, cortana or settings, a grey box appears then after a couple of seconds will disappear. This means I cannot sign into my account at all! Any help much appreciated, I am running windows 10, on a HP laptop that used to run windows 7, also it is a 64 Bit. If you need any other information, please ask A grey box appears and then disappears :)
     
    marylou, Mar 2, 2022
    #4
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A grey box appears and then disappears

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