Windows 10: A lost DVD drive ???

Discus and support A lost DVD drive ??? in Windows 10 Installation and Upgrade to solve the problem; I allowed Microsoft/Windows to completely refresh my laptop with their latest version of windows 10 & they said I could find those functions & put them... Discussion in 'Windows 10 Installation and Upgrade' started by suefriend1, Sep 5, 2018.

  1. A lost DVD drive ???


    I allowed Microsoft/Windows to completely refresh my laptop with their latest version of windows 10 & they said I could find those functions & put them back where they belong on my Lenovo laptop. However I'm know unable to play a DVD & as the drive has gone. What should I do. ??? Wish I had not done this now. I've lost mot functionality.

    :)
     
    suefriend1, Sep 5, 2018
    #1

  2. Lost DVD Drive after Windows 10 upgrade

    Hi Art,

    Tell us more what's going on, please answer these questions:

    • What is the make and model of your computer?
    • What troubleshooting steps have you done so far?
    • Did you make any hardware changes on your computer before this issue happened?
    • Have you checked if the DVD Drive is showing up in Device Manager?

    We highly suggest that you follow the
    steps
    provided by Ivan Gospodinov that relates to this issue.

    In addition, you may also follow this
    link
    for additional steps provided by Auggy.

    Keep us posted.

    Thank you.
     
    Edjay Rust, Sep 5, 2018
    #2
  3. Bree Win User
    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
    Bree, Sep 5, 2018
    #3
  4. A lost DVD drive ???

    Lost DVD/CD drive in Windows 10.

    Hi Lawrence,



    Thank you for posting on Microsoft Community. We will assist you in resolving your issue.



    Step 1: I suggest you to run the
    Hardware and Devices
    troubleshooter by following the steps below and check if the issue is resolved.



    • Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
    • Click on View all from left side panel of the screen.
    • Select Hardware and Devices, click on
      Advanced option and check Apply repairs automatically
      option.
    • Follow the on screen instructions.


    Step 2: If the issue persist, I suggest you to uninstall the
    DVD/CD drivers from the device manager by following the steps below and check if the issue is resolved.



    • Press Windows icon key on the keyboard, type device manager and select the top most search result.
    • Expand DVD/CD ROM drives, right click on the driver and select
      Uninstall option.
    • Restart the PC for the Windows to install the DVD/Cd drivers automatically and check if the changes are effective.


    Get back to us if you are facing further issues, we will be happy to assist.



    Thank you.
     
    Likhitha V, Sep 5, 2018
    #4
Thema:

A lost DVD drive ???

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