Windows 10: "A media driver your computer needs is missing."

Discus and support "A media driver your computer needs is missing." in Windows 10 Software and Apps to solve the problem; ..."This could be a DVD, USB or Hard disk driver. If you have a CD, DVD or USB flash drive with the driver on it, please insert it now.Note: If the... Discussion in 'Windows 10 Software and Apps' started by RLO_UK, Dec 2, 2022.

  1. RLO_UK Win User

    "A media driver your computer needs is missing."


    ..."This could be a DVD, USB or Hard disk driver. If you have a CD, DVD or USB flash drive with the driver on it, please insert it now.Note: If the installation media for Windows is in the DVD drive or on a USB drive, you can safely remove it for this step."This is the message I get when trying to install a clean installation of Windows 10 on a brand new custom PC. I have downloaded about 8 GB of drivers, everything available for AMD Ryzen 7 5700X, Gigabyte B550 AORUS ELITE AX V2, CCL Choice GeForce RTX 3070 8GB, unzipped them and put them on the "Windows 10 bootable USB" which I created using

    :)
     
    RLO_UK, Dec 2, 2022
    #1

  2. A media driver your computer needs is missing HELP!!

    Hi Jimmy,

    In most cases, this issue is caused by a corrupted ISO file.

    We suggest following the troubleshooting steps on this article.
    It will give you information and resolution about the issue.

    Feel free to post back if you have other concern.
     
    Gerard Qui, Dec 2, 2022
    #2
  3. Windows installation failing : Error CD/DVD driver is missing

    Hi ElisandroDos,



    Thank you for writing to Microsoft Community Forums.

    1. What is the make and model number of the computer?


    Please refer the article
    CD/DVD drive device driver is missing
    for the troubleshooting steps to fix the issue.





    Hope it helps.



    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Dec 2, 2022
    #3
  4. "A media driver your computer needs is missing."

    A media driver your computer needs is missing.

    Hi Tyrell,

    Are you trying to install Windows? If yes, check this steps and see if it works.

    Method 1. Re-plug your USB

    1. Click Cancel on the pop-up error you've receive.
    2. Unplug the USB drive from your PC when the Windows installation returns on your screen.
    3. Re-plug USB and try to install Windows.
    Method 2. Look for another USB port on your device.

    Method 3. If the issue still persists, you can change the settings in BIOS. BIOS configuration settings might be the reason why you're getting that error message.

    1. Change the USB 3.0 support
      • Sometimes the install media doesn’t have native support for USB3.0. If there is any settings for USB 3.0 support in BIOS, change it to
        Auto or Disabled.
    2. Change the SATA to IDE
      • Wrong SATA mode can also cause the problem. If your machine is using IDE, but the install media boots with SATA, it can result in the problem. You can try the instructions below to change it in BIOS or UEFI (the specific steps
        may vary from different computers):
        1. Boot your computer into BIOS, then go to Advanced or Storage Configuration (or Drive Configuration or IDE Configuration).
        2. Go to SATA Mode (or Set SATA As, or SATA Configuration).
        3. Change its option to IDE or Compatible or
          ATA
          .
        4. Save the settings and try to install Windows again.
    Note: Please refer to your device manufacturer for assistance in changing your BIOS/firmware settings.

    We'll be here when you post back.
     
    Justine Pel, Dec 2, 2022
    #4
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"A media driver your computer needs is missing."

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