Windows 10: A OneDrive Folder has disappeared

I'm experiencing a problem where one folder in my OneDrive has totally disappeared, I can look it up and I can see it one time empty without any recent activity in the history and another time when I sign in again I cannot see it! can you please advise to whom I need to escalate this problem for a fast resolution?

:)

 

Disappearing folder

I've encountered a strange problem in windows 10 where I tried to delete a file in a folder, but ended up deleting the whole directory. It did so without the usual pop-up to confirm delete or say it was too big for the recycle bin. It was my Videos folder, so pretty big, but the disk allocation has also remained the same.

I've always had a problem with 'double icons' for the different user folders, including videos, and so I'm thinking it could have something to do with the whole thing, especially as now one of the two video folders has disappeared from the users folders.

The first thing i tried was 'Undo delete', but it just bought the folder back with non of the contents. Then, I went straight to Recuva, but it came up blank (there must have been over 50 videos in the folder)

I'm at a little bit of a loss as where to start looking for this disappeared folder and was hoping someone might have some suggestions?

Screenshots below:

 

Move the OneDrive Folder

Move the OneDrive Folder in Windows 10

When you set up OneDrive to sync with your computer, a folder C:\Users\XXXX\OneDrive will be created to store the contents. XXXX denotes your username. To move this folder to another location follow these simple steps:

1. Unlink OneDrive from your PC:

• Go to the taskbar notification area
• Right-click on the OneDrive icon
• Select settings
• Click: Unlink this PC

2. Delete the C:\Users\XXXX\OneDrive folder

3. Create a new folder (target folder) for OneDrive contents, e.g. D:\OneDrive

4. Create Directory Junction for the new folder

• In the search area of the taskbar type CMD and press Ctrl+Shift+Enter
• In the command window type

mklink /J C:\Users\XXXX\OneDrive D:\OneDrive

adjusting it to your specific username and selection of the target folder

5. Link again OneDrive to your PC using the OneDrive icon in the taskbar notification area

 

onedrive duplicating my folders...

Hi.

Again, onedrive is going crazy and is duplicating my main folder, full of subfolders. It's locking me out of all my files. I have windows 10, Office 365 home. I paused synch at the moment before I have 1000 copy of my folder, which I can't open anyway!
Please don't ask me any question that will further delay the repair. Simply give me a step by step solution and then improve onedrive so this won't happen again to so many of us. I suggest you also add "onedrive" in the list of "Windows Topics" below since
thousands of users have issues with it.

Thanks

Michel

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