Windows 10: A pop-up website claiming to be Microsoft told me I am hacked; now I can't change my password

Discus and support A pop-up website claiming to be Microsoft told me I am hacked; now I can't change my password in AntiVirus, Firewalls and System Security to solve the problem; Hello there, I had recently started using this new website (https://www6.fmovies.to/) to watch free movies online. Pop-up adds frequently come up on... Discussion in 'AntiVirus, Firewalls and System Security' started by TabarakAl-delaimi, Apr 15, 2019.

  1. A pop-up website claiming to be Microsoft told me I am hacked; now I can't change my password


    Hello there,


    I had recently started using this new website (https://www6.fmovies.to/) to watch free movies online. Pop-up adds frequently come up on this website but I always ignore them. Today (around 10min ago), another pop-up add came on, but this time, a website popped up telling me I was hacked and that my IP address is being used. They told me my device is locked up and that I am at danger of identity theft. They instructed me to call this phone number (which i didn't). But now, I can't change my computer password, and I am wondering if I am actually being hacked. Was this a message from Microsoft? Am I being hacked? Am I at risk of Identity theft? What do you advise me to do?


    Thank you in advance,


    Best regards,


    Tabarak Al-Delaimi

    :)
     
    TabarakAl-delaimi, Apr 15, 2019
    #1
  2. wandoo3 Win User

    changing a saved password to a website


    hi I use windows 10 and Microsoft edge and play cards on a website.. edge asked did I want to save password I saved it but now want to change password.. I went to settings then advanced setting where I can change password.. I changed password,, but the original password keeps popping up instead of my new p/word.. why isn't it changing at the website.. anyone know... thank you
     
    wandoo3, Apr 15, 2019
    #2
  3. boweasel Win User
    Laptop Hacked - Password Changed


    Okay.... I followed all the steps in Option Four right up to Step 8,

    A pop-up website claiming to be Microsoft told me I am hacked; now I can't change my password [​IMG]
    [
    where unlike the Tutorial, I got HKEY_LOCAL_MACHINE\REM_SAM\SAM\Domains\Account\Users\000001F4. No 'S' in the word Account.

    Then, in Step 9, when I opened the 000001F4 key, I was instructed to change 11 to 10 in the first column of line 0038. On the problem laptop, the first column of line 0038 has a value of 15, not 11. I would supply a screenshot but I don't know how to do that on a computer that won't start.

    So I didn't do anything. I obviously need more help.
     
    boweasel, Apr 15, 2019
    #3
  4. Bree Win User

    A pop-up website claiming to be Microsoft told me I am hacked; now I can't change my password

    Laptop Hacked - Password Changed


    That would appear to be just a simple typo. Look at the bottom of Regedit in the screenshot at step 8 where it too clearly shows \Account\ with no 'S'. @Brink should be able to confirm that. I've just followed the instructions on another PC and it too had Account in the singular.

    Very sensible to leave things alone and seek further help. I don't know what the value 15 means, or if its safe to change it. On the machine I just modified it was 11 as expected. Hopefully someone who knows more than me will be along shortly.
     
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A pop-up website claiming to be Microsoft told me I am hacked; now I can't change my password

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