Windows 10: A problem with the microphone array after installing Windows Update KB5022913

For several days now I've been trying to make the built in microphones of my laptop HP Spectre X360 15" respond, without success, although I definitely know that I've been using them during January and February this year. The problem manifests itself by the mics appearing to be mute in ANY app that I attempted using, although all the permissions are correctly set, and I doublechecked all the other settings including those in the Device Manager and Services list several times. The bizzare thing is that, in the Settings/System/Sound adjustments for input devices, the mic test is performing c

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Microphone Array missing, Microphone doesnot work

1. The computer is a H-P IQ 524 Touchsmart All-In-One 22inch display

2. All updates installed.

3. Went to the above suggested web page. Have been there.

4. Any suggestion as to enabling the microphone array; Speaker Icon > (Right Click) > Select (Recording Device) >opens window titled “Sound” > Select (Recording). Microphone Array not showing.

AV

 

Microphone Array missing, Microphone doesnot work

Hello Aubrey,

We realize the inconvenience you are experiencing with Microphone. We will certainly help you.

You could face this issue when the Microphone is not getting detected by the Operating System. Please write to us with the following detail.

• What is the model and model of your computer?
• Have you installed all pending Windows updates?

Meanwhile kindly try the suggestions posted in the below link and check if it helps:

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Let us know the results. We will be happy to assist you further.

Thank you.

 

Microphone Array missing, Microphone doesnot work

Microphone Does not work:

Computer is a HP Touchsmart All-In-One Model IQ-524. Brought in 2009, with Win 7; in 2015 upgraded to Win 10. Due to problems after a power failure had to wipe drive and do a clean install.

Since then the microphone array does not work. In fact it does not show on the list of microphones.

Speaker Icon > (Right Click) > Select (Recording Device) >opens window titled “Sound” > Select (Recording). Microphone Array not showing.

Looking for answers so I can Skype gg & g Children and use Cortana.

Aubrey Vickers