Windows 10: A problem with your harware stop the windows correctly

Source Desktop Window Manager Summary Black Screen - User Reported Date ‎16-‎06-‎2021 21:51 Status Report sent Description The user has invoked the Black Screen Diagnostics Tool to generate this report Problem signature Problem Event Name: WindowsBlackScreenDiagnosticsV1 Problem Signature 01: DWM Problem Signature 02: Unknown Problem Signature 03: ColorBits Problem Signature 04: Hotkey Problem Signature 05: 10.0.19041.746 OS Version: 10.0.19043.2.0.0.768.100 Locale ID: 16393 Extra information about the problem Bucket ID: cd532427c1d9c2144b11bcd570aa2416 1950547738532389910

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Hi Chris,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you are getting this message
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
when you are trying to launch a game. This might be due to the corrupt display drivers.

Please answer the below questions to assist you better.

1. Does this issue occur to this particular game?

2. What is the make and model of the computer?

Follow the below steps and check if it helps,

I suggest you to uninstall the Display Adapter drivers from Device manager and install the latest drivers from the manufacturer website and check if it helps.

Follow the steps for the same.

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Install the latest driver from the manufacturer website.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.