Windows 10: A recent call with Microsoft Support

Discus and support A recent call with Microsoft Support in Windows 10 Updates and Activation to solve the problem; Hey! This is my first post in the community so I am glad to be a part of it!!! I recently called Microsoft Support Australia for a question I had... Discussion in 'Windows 10 Updates and Activation' started by theunofficialyvonne, Jul 22, 2019.

  1. A recent call with Microsoft Support


    Hey!


    This is my first post in the community so I am glad to be a part of it!!!


    I recently called Microsoft Support Australia for a question I had for my Windows Licence. I have a Dell Inspiron with a digital OEM licence for Windows 10 Home. Because this was an OEM Licence, I was wondering if upgrading components and swapping out hardware would affect the Activation.


    I spoke to a man with an Indian accent who ask for some details. I asked the question, to which he replied that changing the components would not affect my licence, only if I swapped the motherboard out. I talked to him a bit more about the query and he said he was confused about the question I was asking.


    This is the worrying part:


    The representative asks me to be allowed Remote Access into my computer to be able to find my Product Key. I become really suspicious because I know a lot about the 'Windows Support Scams'.

    For those who don't know, check this page out: https://support.microsoft.com/en-au/help/4013405/windows-protect-from-tech-support-scams

    I decline, and tell him that this is a tactic that scammers use to be able to gain access to the computer. He then tries to reassure me that 'that is what the scammers may do but we are Microsoft and we use genuine software' and stuff like that. I still tell him no, but he understands me. He seems frustrated, in my opinion. I was going to ask to speak with a supervisor, but I decided to hang up. I was really confused as I was not sure if this was a genuine procedure. I called the Microsoft Number (13 20 58 in Australia) and I made sure after my call that this was the right number.


    Was this genuine? Where should I enquire about this issue?


    Thanks!!!

    :)
     
    theunofficialyvonne, Jul 22, 2019
    #1
  2. slozomby Win User

    Recent File List

    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file1

    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file2
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file3
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file4
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file5
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file6
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file7
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file8
    Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Applets\Paint\Recent File List" -name file9
    ...

    you get the idea. ( too lazy to put it in a for loop and test it.

    or just open regedit and remove all the fileX from that key.
     
    slozomby, Jul 22, 2019
    #2
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jul 22, 2019
    #3
  4. A recent call with Microsoft Support

    B3 Phenom support

    I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.
     
    OzzmanFloyd120, Jul 22, 2019
    #4
Thema:

A recent call with Microsoft Support

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