Windows 10: A scammer changed my password on the log in screen

Discus and support A scammer changed my password on the log in screen in Windows Hello & Lockscreen to solve the problem; When i start my laptop there’s a login screen before i can access my laptop. A scammer changed my password, so i can’t get in. I tried restarting in... Discussion in 'Windows Hello & Lockscreen' started by ElaineClanton, Feb 12, 2020 at 11:07 AM.

  1. A scammer changed my password on the log in screen


    When i start my laptop there’s a login screen before i can access my laptop. A scammer changed my password, so i can’t get in. I tried restarting in safe mode, but it just goes back to the log in screen. Please help!

    :)
     
    ElaineClanton, Feb 12, 2020 at 11:07 AM
    #1
  2. zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
  3. Can't change password to log in windows or add pin

    Hello Mathieu,

    The issue you are experiencing may have something to do with your profile or with the Windows components of your device. That being said, we will be performing some troubleshooting steps to isolate the cause of this problem. To start, we suggest that you
    change your password via https://account.microsoft.com/. Here's how:


    Once done, log in your account to your device using the new password. Please post back with the result for further assistance.
     
    Charianne Per, Feb 12, 2020 at 11:09 AM
    #3
  4. A scammer changed my password on the log in screen

    change the lock screen password

    Hi Eric,

    Let us resolve you concern regarding on how you can change your lock screen password. We suggest that you follow the steps below:

    • Press the Windows key; then, select Settings.
    • Click Accounts; then, Sign-In Options.
    • Tap the Change button in the Password section.
    • Re-enter your password; then, create a new password.

    We would appreciate it if you could get back to us and provide us your feedback.
     
Thema:

A scammer changed my password on the log in screen

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