Windows 10: A secondary internal drive is starting to dissappear (until restart)!

Discus and support A secondary internal drive is starting to dissappear (until restart)! in Windows 10 Drivers and Hardware to solve the problem; In the last 2 months I've noticed one of my secondary internal drives starting to "dissappear". I can't seem to reproduce it on purpose but it has... Discussion in 'Windows 10 Drivers and Hardware' started by orlando1974, May 4, 2021.

  1. A secondary internal drive is starting to dissappear (until restart)!


    In the last 2 months I've noticed one of my secondary internal drives starting to "dissappear". I can't seem to reproduce it on purpose but it has happened enough times to have me concerned and hoping someone can help either solve or explain what might be happening. At first I thought it was sometimes after the computer had been put to sleep... but then I noticed other times where I actually heard the sound of the "disconnection". To fix the issue, I restart the PC. However, when I do, I usually see a message of WDI Resolution Host on the blue restart screen. No other drives have shown this problem, and I'd never had issues with this one before. This is a WD 5TB 7200RPM HDD drive (WD5001FZWX). Is the drive dying? (is that even possible or would it just stop working completely in one shot) Or could this be an issue with the controller? Kinda important to know because I dont want to spend a few hundred bucks to replace it if the issue is not the drive itself.. Any troubleshooting help would be greatly appreciated! A secondary internal drive is starting to dissappear (until restart)! :)

    :)
     
    orlando1974, May 4, 2021
    #1
  2. Tenforo Active Member

    A secondary internal drive is starting to dissappear (until restart)!

    In the last 2 months I've noticed one of my secondary internal drives starting to "dissappear". I can't seem to reproduce it on purpose but it has happened enough times to have me concerned and hoping someone can help either solve or explain what might be happening. At first I thought it was sometimes after the computer had been put to sleep... but then I noticed other times where I actually heard the sound of the "disconnection".

    To fix the issue, I restart the PC.
    However, when I do, I usually see a message of WDI Resolution Host on the blue restart screen.

    No other drives have shown this problem, and I'd never had issues with this one before.

    This is a WD 5TB 7200RPM HDD drive (WD5001FZWX).


    A secondary internal drive is starting to dissappear (until restart)! [​IMG]



    A secondary internal drive is starting to dissappear (until restart)! [​IMG]



    A secondary internal drive is starting to dissappear (until restart)! [​IMG]


    Is the drive dying? (is that even possible or would it just stop working completely in one shot)
    Or could this be an issue with the controller?
    Kinda important to know because I dont want to spend a few hundred bucks to replace it if the issue is not the drive itself..

    Any troubleshooting help would be greatly appreciated! A secondary internal drive is starting to dissappear (until restart)! :)
     
    Tenforo, May 5, 2021
    #2
  3. dalchina Win User
    A secondary internal drive is starting to dissappear (until restart)!

    Thank you for your reply. That looks encouraging.

    Disconnect/reconnect if it's connected by a cable.
    Replace the cable and see if there's any change.
    Assuming it's connected by a cable, that is.
    See:
    HDD keeps disconnecting | Tom's Hardware Forum

    Event viewer: you're looking for events around the time this happens. Note the time, look for a report - critical/error...

    Nirsoft's fulleventlogview (free) is easier to use than the categorised Event Viewer as it presents a linear list.

    A secondary internal drive is starting to dissappear (until restart)! [​IMG]
     
    dalchina, May 5, 2021
    #3
  4. A secondary internal drive is starting to dissappear (until restart)!

    A secondary internal drive is starting to dissappear (until restart)!

    A secondary internal drive is starting to dissappear (until restart)! [​IMG]

    Seems fine doesn't it?

    In terms of reseating, we are talking about just physically removing the cable and reinserting it?

    How do I inspect the event viewer for "related reports"? This sounds like new territory for me...
     
    orlando1974, May 5, 2021
    #4
Thema:

A secondary internal drive is starting to dissappear (until restart)!

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