Windows 10: 'A specified login session does not exist' Can't login to new xbox companion app.

Having issues here folks.


New xbox app accepts my microsoft account deets and recognises/welcomes me with my gamertag.


When i press 'lets play!' i get..


'We were unable to sign you into xbox live'


'A specified login session does not exist. It may already have been terminated.'


Tried multiple fixes through tech support but no joy, trying this as a parallel avenue


Any pearls of wisdom, just subscribed to the game pass and can't use it >.<

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Xbox login problem

Hi,

Thank you for posting your question in the Microsoft Community.

I understand that you are unable to login to the xbox account. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  What is the error message you get while trying to login to the xbox account?
  
• 
  Are you able to login to the Windows 10 pc using the new email id?
  

If you are not able to login to using the Microsoft account then ensure that you are typing the password correctly. Make sure that Caps Lock is turned off, and that your email address is spelled correctly to try again.

Keep us informed to help you further.

 

login to xbox saysorry not able to

Hi,

Thanks for posting your query on Microsoft Community.

To assist you better, I would like to know; are you able to login through xbox website trough browser.



I would suggest you the run Windows store app troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.