Windows 10: A unable virus file to stop

Yesterday I downloaded an image, while the picture was downloading, a strange file was in the download box, I was curious to open it, a window asked to download something, then I restarted it. it . Using 2 rogue apps in task manager, I managed to handle those 2 apps, then I went to program file *89 I saw a weird file it was the same time 2 apps I handled and I experienced surprised. it's also a virus file I also deal with it. what makes me street is it is not being handled in task manager , even when i use taskkill , it shows message saying " access is denied " what should i do ? the file is

:)

 

New Laptop Might Still Be Infected By Virus. PLEASE HELP!

Symptoms:

• Pop up from Nvidia says there's a new driver. When taken to another window and I click download, it says it can't.
• User Driver Mode Framework eats up 50% of CPU as seen on Task Mgr
• Virus scanner unable to scan
• No connectivity when in Safe Mode with Networking
• Unable to scan when in Safe Mode with Networking

How virus got in:

Logged into QQ messenger with chinese UI (tencent & kingsoft)

Virus behavior:

Downloaded 5 more programs that took over recycle bin, music files,

Steps previously taken:

• Tried to uninstall from Control Panel but was unable to
• Tried to end task but was unable to
• Tried following steps here:
• Took PC to service center from place bought:
• Used Ninite to uninstall all chinese programs
• Went home but saw Kingsoft, Tencent & QQ folders in HKEY_CLASSES_ROOT
• Hit OneKey Recovery
• Updated Office 365
• Updated Windows OS
• See symptoms above

 

Unable to save .java file

Hi,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

Is the issue specific to Java files?

Method 1: Disable your anti-virus software

I would suggest you to temporarily disable the antivirus and then check for the issue.

Note: Running the computer without firewall or the anti-virus software is a potential threat to the computer; make sure to enable the security software after completing the troubleshooting steps and after identifying the issue.

Method 2: Test the issue on a new user account

Follow the steps below:

• In search type User Account.
• Select manage another account.
• Select Add a new user in this PC account.
• Click on Add someone else to this PC and follow the onscreen instructions.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

[HELP]Image recovery issues

Guys i am trying to fix my cousins Asus Eee netbook. It has a backup image file that is partitioned on the hard drive but when I go to use it the app will run through a few steps and stop. It is running Vista . Any suggestions?