Windows 10: a windows scammers called me today my computer is slow

help me scammers called me today my windows is slow

:)

 

Slow Computer

Hi Sheree,

One of the most common reasons for a slow computer are programs running in the background. Other factors that can contribute to the issue are memory space, malware infection, outdated software, and processor overheating. To improve your computer's performance,
you can check the tips listed on this link. We suggest that you also try to follow the suggested steps.

Feel free to post back if you have further questions.

 

Scammers

Unsolicited phone calls, browser pop-ups and
emails (aka
Tech Support Scamming) from "so-called Support Techs" advising
"your computer is infected with malware",
“All Your Files Are Encrypted" and other
fake "alert messages" has become an increasing common scam tactic over the past several years. The scams may involve web pages with screenshots of fake Microsoft (Windows) Support messages, fake reports of suspicious activity, fake warnings of malware
found on your computer,
fake ransomware and fake
BSODs all of which include a tech support phone number to call in order to fix the problem. These are a few examples.

• Microsoft Help Desk Tech Support Scam
• Fake Windows Defender Prevented Malicious Software Scam
• Your Windows has been Banned Scam
• Windows has been blocked due to suspicious activity Tech Support Scam
• Microsoft Security Essentials Tech Support Scam
• 1-844-879-7840 Suspicious Activity Tech Support Scam

Microsoft does not make unsolicited phone calls, display pop-up alerts in your browser to call a support number or send unsolicited email messages to request personal or financial information or
to fix your computer.

• Avoid scams that use the Microsoft name fraudulently
• Is that call from Microsoft a scam?
• Tell Your Relatives: No, Microsoft Won’t Call You About Your Computer
• Microsoft calling? Mind the tech support scammer!

If the scam involves unsolicited phone calls from someone claiming to be an
employee affiliated with Microsoft or Windows Support advising your computer is infected with malware,
not answering any questions and hanging up the telephone is the best way to deal with phone scammers.

For more information and resources to protect yourself from scams, please read
Beware of Phony Emails & Tech Support Scams...there are suggestions
near the bottom for dealing with scams and a list of security scanning tools to use in case the usual methods do not resolve the problem.

 

Updates slowing computer performance

Hi,

Listed below are possible causes why Windows is running slow:

• Too many application installed.
• Virus and malware.
• Corrupted system files.
• Outdated drivers.

For us to assist you with the concern, we suggest following the steps on this
article.

Update us with the outcome so we can provide further assistance.