Windows 10: a3 printer

my old window 7 had no issue with my a3 hp printer but my new windows 10 wont let me print a3 as there is no a3 option

HELP

:)

 

Unable to print A3 size on HP7710 wireless printer.

Original Title: Printing A3 size on HP7710 wireless printer

I have installed large format printer HP7110 and it does not support A# paper

Please suggest the setting needs to be revised

 

Printer not recognised as a Scanner or that it can print on A3

I have recently moved back from Mac OS to and new laptop with Windows 10.

I have two printers and a different problem with each:

i) HP Officejet 6500 E709n - this is working fine but is not recognised as a scanner as well as a printer, so I am unable to scan documents.

ii) HP Officejet 7500A - this prints ok, but the printer properties do not recognise that it can print on A3 - it doesn't appear as an option in the paper sizes. When added as a device it is listed as Unknown-94-fb-b (HP Officejet 7500 E910)...not sure if
there is any significance in it being Unknown?

Both printer drivers are up to date.

Any suggestions? Both issues are really frustrating, but especially the second.

Thanks

 

Printer not recognised as a Scanner or that it can print on A3

Hi Hilly,

Thank you for posting your query in Microsoft Community.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

I would suggest you to try the below methods for both the printers and check if it helps.

Method 1: Run troubleshooter.

I suggest you to refer the following Microsoft helps article and check.

Fix printer problems

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

If the issue still persist, I suggest you to download the printer drivers from the manufacturer’s website and install it on your computer
in compatibility mode and check.

Method 2:

Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if the issue is resolved. For any further information, feel free to contact us.

Thank you.