Windows 10: Abobe creative cloud desktop app cannot access Adobe servers

First things first. I used to have a Win 10 home edition where I use Adobe PS and Lightroom with the creative cloud app. All of a sudden, perhaps after the 2004 update, the creative cloud desktop app pops a message that says Cannot reach adobe servers.
Then, a couple of days ago, I got in touch with Adobe support, I had a remote session with one of their guys, he tried everything: firewall, user settings, windows defender, reinstalling adobe creative cloud, we spent around 45 minutes in that session. The only conclusion was to change to a new admin user profile. That was the only thing that worked.
So, I thought to upgrade to Win 10 pro. Fresh (deleted the partition, format and reinstall) install of the SO, and I have the same issuse, after I install the app. I mean the first thing I did after I installed Windows was to install Adobe Creative Cloud. I get the same error.
I already read every helppage regarding this issue on the adobe site, and the adobe support guy claimed it is a Windows issue. Can anybody shed some light in this matter? I am really getting at my end of the rope here.

:)

 

Adobe Creative Cloud

I have used Adobe and their creative cloud service on my home PC for many years without incident. The PC works well and I have had no issues until recently. The windows update before last stopped the Adobe Creative Cloud connecting to the Adobe server.
I rectified this by stepping back the Windows Update and then reapplying it - all was well. Following the last windows update the exact same thing happened but I didn't realise soon enough and there was no step back available before the update.

I have contacted Adobe on this and I have had literally 5 different technicians trying to rectify this for over 12 hours over the last week and still we cannot get PC to connect to the Adobe servers. We have tried everything!!

Before I go for the nuclear option of reinstalling Windows 10 entirely hoping that this will rectify the issue does anyone have any suggestions

 

Adobe Creative Cloud

Use the Adobe Creative Cloud Cleaner Tool to remove it:

Use the Creative Cloud Cleaner Tool to solve ... - Adobe Support

 

Adobe Illustrator and Adobe Creative Cloud

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• How did you try to uninstall the application?
• What exactly happens when you try to uninstall the application?
• Are you getting any error message?

I suggest you to refer the link below and check if it helps.

Unable to Uninstall Adobe Creative Cloud

Keep us posted on this issue so that we can assist you better.

Thanks and Regards.