Windows 10: About lock screen notification

Discus and support About lock screen notification in Windows 10 Customization to solve the problem; I have turned on notification setting for call notifications on lock screen still no notification is showing on lock screen. how to fix it?... Discussion in 'Windows 10 Customization' started by Ashutosh.1, Dec 5, 2020.

  1. About lock screen notification

    I have turned on notification setting for call notifications on lock screen still no notification is showing on lock screen. how to fix it?

    Ashutosh.1, Dec 5, 2020

  2. Microsoft News Notifications

    Follow these steps to check if it works:

    Step 1: Open the Windows Settings menu by pressing the Windows Key and “I,” or alternatively search for Settings in the Windows search bar and click the corresponding result.

    Step 2: Click Notifications & Actions in the left-hand menu. This will take you to a screen providing access to all of the settings related to notifications and the Action Center.

    Step 3: Click the System icon, then select Notifications and actions from the left-hand menu.

    Step 4: Look for the Notifications subheading, where you will see a number of toggles for various types of notifications. The following is a list of the settings you can toggle on this screen:

    • Get notifications from apps and other senders
    • Show notifications on the lock screen
    • Show alarms, reminders, and incoming VoIP calls on the lock screen
    • Hide notifications when duplicating my screen
    • Get tips, tricks, and suggestions as you use Windows
    You may just turn them off the notification as you need.
    PeterPeng3, Dec 5, 2020
  3. incorrect mail notification on the lock screen.


    Thank you for posting your query on Microsoft Community.

    I understand that you are receiving incorrect mail notification on the lock screen. We will assist you to resolve the issue.

    This issue may arise due to incorrect sync issue or due to the corruptions in notification settings.

    I suggest you to download and install any pending updates that needs to be installed on the computer through

    Windows update and check if it helps to resolve the issue.

    If the issue persists, I suggest you to turn off the notification and restart the computer and turn it on again and check if the issue persists.

    • Type Settings on the search bar and open
      Settings and choose System.

    • Select Notifications and action.

    • At the right side, I suggest you to turn off the notifications from the app and lock screen.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
    Krishna Prasobh V, Dec 5, 2020
  4. Mayra Aqu Win User

    About lock screen notification

    Lock Screen Notifications

    Hi Aaron,

    If you already receive the email notification before disabling the lock screen notification, it will not go away unless you've read the email.

    Since you've mention that there is no new email when you've checked it, there is a high possibility that it is indeed a new email as shown on the lock screen, but it did not appear on the Mail app since it is not syncing properly.

    For us to verify if it is syncing issue, we suggest sending a test email. If the email did not arrive, we highly recommend removing your account on Mail app for it to sync properly using the steps below:

    • Open the Mail app.
    • Click Settings. (As shown on the picture below.)

      About lock screen notification aee921fe-fffe-4630-9f2d-ed20845af183.png
    • Select Manage Accounts.
    • Select the account you want to remove, and select Delete account from this device.
    • Then, add your account. Please check this link
      for instructions on how to add your account.

    After successfully adding the account, check if you will receive the new emails then open it. Afterwards, check the lock screen if it will still provide you the notification. This will help us isolate if the issue is caused by incorrect notification
    of lock screen or Mail app not receiving new email messages.

    Please update us with the outcome.
    Mayra Aqu, Dec 5, 2020

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