Windows 10: AC adapter and battery issue

Discus and support AC adapter and battery issue in Windows 10 BSOD Crashes and Debugging to solve the problem; Why does my computer say low battery when it is plugged in and if I unplug the AC adapter the battery has a full charge? When the message appears the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ida Jessenia Gonzalez, Jun 3, 2021.

  1. AC adapter and battery issue


    Why does my computer say low battery when it is plugged in and if I unplug the AC adapter the battery has a full charge? When the message appears the programs run slow. If I unplug the adapter for about 5 minutes said is a 0% charge, after that the battery is full. The battery appears charged, but the programs run slow. I have to leave it unplugged, turn it off, and turn it on again, for it to work properly.

    :)
     
    Ida Jessenia Gonzalez, Jun 3, 2021
    #1

  2. Surface Pro 4 Battery issues

    If the laptop works without the battery than the charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install the latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    AC adapter and battery issue pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions won't resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to the laptop.

    4. When you log in to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If the battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Jun 3, 2021
    #2
  3. Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    AC adapter and battery issue pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Jun 3, 2021
    #3
  4. AC adapter and battery issue

    ac adapter warning message; battery will not charge

    Need a fix for ac adapter warning as the battery will not charge. Says to use a 45 w adapter, but that's what I have. Any suggestions?
     
    WayneGibson3, Jun 3, 2021
    #4
Thema:

AC adapter and battery issue

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