Windows 10: AC Power for Windows Laptop

My computer's Windows Laptop AC charger just stopped working, but I can still charge using USB C. I have checked the charging cord for damage and found non. I have tried windows update and checking for new drivers. Under the "batteries" section, I only have "Surface Battery" Am I supposed to have Windows AC Adapter as an option? how do I get it back if I need it? I can't remove the battery on a windows laptop chassis or can I? and the scan doesn't find any new hardware. Thanks.

:)

 

Laptop not booting to Windows 10 after new battery installed.

Hi Mr Bill,



Thank you for posting your query in Microsoft Community.

I would suggest you to contact your manufacturer regarding the battery issue. As of now you can power drain your laptop and check if it helps.

Follow the steps below:

• 
  Disconnect the AC Adapter.
  
• 
  Remove the Battery.
  
• 
  Hold the Power button down for 30 seconds to 1 minute.
  
• 
  Reconnect the AC adapter.
  
• 
  Turn on the laptop power.
  

Hope it helps.

 

laptop's ac power keeps turning off

Hi,

My laptop's battery is no good so I always use the laptop on ac power. It was working fine last night but today it keeps shutting down after a minute or so. I've just noticed the battery icon will start off showing the power plug next to it but then the plug disappears... if I disconnect the power lead and reinsert it, I will get the plug showing again but only momentarily.

Wondering what my first steps should be... is it possible it's a setting or software problem rather than the power unit/cord itself?

(am using trusty old--if loud--laptop at the moment)


thanks in advance.

 

Laptop no longer charging since Windows 10 update

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.