Windows 10: Access Printer

I have Windows 10, I can print documents using the quick print icon I have put on the toolbar, but I need to access the printer so I can scan. I have looked on the start menu and I can't see an icon for printers or devices and Canon Icon only brings up the support page with a Canon contact number.


It's not a Canon problem, there is nothing wrong with the printer, I just can't find it anywhere on my control panel.

:)

 

Unable to access Canon PIXMA MG3620 printer with error: "Printer queue is full" on Windows 10

Hi Wesley,

As you are facing issues with accessing the printer after upgrading to Windows 10 with error: Print queue is full, we will help you with this issue. We appreciate your interest in resolving the issue.

Try the below troubleshooting steps on desktop device and check if it helps.

Step 1: I suggest you to check the status of
Print Spooler service and check.

Print Spooler service, spools print service and handles interactions with the printer.
If you turn off this service you won’t be able to print or see your printer.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for Printer Spooler service, right click on it and
  Start the service.
• Also, set the Startup type to Automatic.
• Now check if you are able to install the driver.

Step 2: I suggest you to run Printer troubleshooter and check if it helps.

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Printer and follow on-screen instructions.

Step 3: To Manually Clear and Reset Print Spooler Queue follow:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for Printer Spooler service, right click on it and
  Stop the service.
• Close the window.

Hope it helps. Reply to the post with an updated status of accessing the printer for further assistance.

Thank you.

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Unable to access Wireless printer on Windows 10

Hi Santos,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience your facing with accessing printer, do let us know the following to assist you better:

• Have you tried to connected the printer via wired connection and check?
• Did you connect this printer to different computer and check?
• Were you able to see any error message with this issue?

I suggest you to try the below and check if it helps.

Step 1: Steps to remove printer drivers from Device manager:

• Press Windows + R keys from the keyboard to open
  Run command.
• Type devmgmt.msc in Run window to open
  Device Manager window.
• Under Print queues, right click on the printer and
  uninstall.

Try to install the right drivers for the Printer from the Manufacturer’s website.

Step 2: I suggest you to check the status of
Print Spooler service and check.

Description: Print Spooler service, spools print service and handles interactions with the printer.

If you turn off this service you won’t be able to print or see your printer.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for Printer Spooler service, right click on it and
  Start the service.
• Also, set the Startup type to Automatic.
• Now check if you are able to install the driver.

Also, I suggest you to refer to the below article about “Fix
printer problems” and check if it helps

Section: Why isn't Windows finding my Bluetooth or other wireless device?

(Applies to Windows 10 as well)

Hope it helps. Kindly update the status of the issue, we will be happy to help you.