Windows 10: Access to internet, but no network icons

Discus and support Access to internet, but no network icons in Windows 10 Network and Sharing to solve the problem; A couple of days ago, I had to get a new tv box because ours was just old and needed to be replaced. (We have our tv and wifi combined). Before the... Discussion in 'Windows 10 Network and Sharing' started by Dark Victini, Sep 4, 2018.

  1. Access to internet, but no network icons


    A couple of days ago, I had to get a new tv box because ours was just old and needed to be replaced. (We have our tv and wifi combined).

    Before the person came and fixed/replaced the box everything was fine with the internet but now I am getting high ping on online gaming and hang ups. At first I thought it was just the internet line being bad somewhere but ever since then I can't find my wifi connection on my computer.


    Access to internet, but no network icons 00962a40-c9c4-4032-bc7c-d46d8ccefb04?upload=true.png



    Whenever you click on the network & internet settings It brings you to the settings which would normally have the router name and other info but it is just blank.


    Access to internet, but no network icons b41cb039-7444-449c-87cf-77f8b8715a4f?upload=true.png


    Is this a windows 10 issue or a network/router issue?

    :)
     
    Dark Victini, Sep 4, 2018
    #1

  2. Can't access to internet

    Hi Xuan,

    Thank you for posting on Microsoft Community.

    We regret the inconvenience caused to you. We will assist you in resolving the issue.

    Step 1: I suggest you to run the
    internet connection troubleshooter by following the steps below and check if the internet issue is resolved.


    • Press Windows icon key on the keyboard, type
      Troubleshooting
      and select the top most search result.

    • Click on View all from the left side panel of the window.

    • Select Internet Connections,
      click on Advanced and check
      Apply repairs automatically
      option.

    • Follow the on screen instructions.

    Step 2: If the issue persist, I suggest you to
    uninstall the network adapter
    driver from the device manager by following the steps below:


    • Press Windows key + X keys on the keyboard and click on
      Device Manager.

    • Expand the Network adapter driver from the list.

    • Right click on the driver and click on Uninstall
      option.

    • Restart the PC to install the network adapters automatically and check if the changes are effective.

    Step 3: If the issue persist, I suggest you to
    update the network adapter driver from the device manager by following the steps below:


    • Press Windows key + X keys on the keyboard and click on
      Device Manager.

    • Expand the Network adapter driver from the list.

    • Right click on the driver and click on Update
      option.

    • Follow the on-screen instructions.

    Write back to us for further assistance, we will be happy to assist.

    Thank you.
     
    Likhitha V, Sep 4, 2018
    #2
  3. oily_17 Win User
    Home network

    Did you try this

    Just a stab in the dark really...
     
    oily_17, Sep 4, 2018
    #3
  4. Access to internet, but no network icons

    No Internet access

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would suggest you to provide some information to help you better.


      • Since from when are you facing this issue?

      • Did you make any changes prior to this issue?
    I would suggest you to follow the below steps and try resolving the issue.

    Step 1:Run inbuilt
    Internet connection troubleshooter
    and Network Adapter troubleshooter


    • Press Windows key +X, select
      Control panel.


    • Change the view by option on the top right to Large icons.

    • Click on troubleshooting and click on the
      view all option on the left panel.

    • Run the Internet Connection troubleshooter.

    • Also run the Network Adapter troubleshooter
      and check if the issue resolves.
    If the issue doesn’t resolve check with next step.


    Step 2: I would also suggest you to check with the below link to check how to resolve Wired and wireless network problems.

    Wired and wireless network problems: http://windows.microsoft.com/en-US/...2&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Sep 4, 2018
    #4
Thema:

Access to internet, but no network icons

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