Windows 10: Accessing the Internet - Not Secure Connection Issue

Discus and support Accessing the Internet - Not Secure Connection Issue in Windows 10 Network and Sharing to solve the problem; Please help! A few days ago my Wi-Fi hotspot internet was working fine on my computer, unfortunately I cannot get access to the Internet now. My... Discussion in 'Windows 10 Network and Sharing' started by AydenJohnson1, Sep 13, 2020.

  1. AYDENJOHNSON1
    AydenJohnson1 Win User

    Accessing the Internet - Not Secure Connection Issue


    Please help!


    A few days ago my Wi-Fi hotspot internet was working fine on my computer, unfortunately I cannot get access to the Internet now.


    My browser, Bing or Edge tries to connect but after a few seconds later I get a error message saying, "Not Secure Connection" and I have tried all of the settings, internet options, reset my Wi-Fi connection and reset my internet connection on my computer and still I get this error message.


    Does anyone have this problem or does anyone know how to fix this problem...

    :)
     
    AydenJohnson1, Sep 13, 2020
    #1
  2. AMIT(KUMAR)
    Amit(Kumar) Win User

    Connected, secured to wifi, but no internet access

    Hello Rachel,



    Thank you for posting your query in Microsoft Community.

    I'm extremely sorry for the inconvenience. I will help you regarding this.

    Please try the following methods and check if that resolves the issue:

    Method 1: Run the Internet Connections Troubleshooter and Network Adapter Troubleshooter

    Step 1: Run the Internet Connections Troubleshooter

    This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

    • Press “Windows Logo” + “W” keys from the keyboard.
    • Type “Troubleshooting” in the search bar and press “Enter”.
    • In the “Troubleshooting” window, click on “View All” on the left pane.
    • Click on “Internet Connections”.
    • Click on “Advanced” and then click on “Run as Administrator”.
    • Click “Next” and follow the on-screen instructions to complete the troubleshooting process.


    Step 2: Run the Network Adapter Troubleshooter

    This troubleshooter is an automated Windows10 inbuilt tool which finds and fixes the common issues with the Network Adapter Settings on the computer. It also checks if the network adapter drivers are up to date or not. It may
    also provide you some clue about the hardware failures happening to the Network Adapter. Perform these steps to run this tool and check if that helps.

    • Press “Windows Logo” + “W” keys from the keyboard.
    • Type “Troubleshooting” in the search bar and press “Enter”.
    • In the “Troubleshooting” window, click on “View All” on the left pane.
    • Click on “Network Adapter”.
    • Click on “Advanced” and then click on “Run as Administrator”.
    • Click “Next” and follow the on-screen instructions to complete the troubleshooting process.


    Once after running the troubleshooters, check troubleshooting reports and let’s know the details. You may also try out the suggestions given by the troubleshooter and check if that helps.



    You may also try uninstalling and reinstalling the latest Network Card Drivers from the computer/network card manufacturer’s website and check the status of the issue.



    Method 2: Uninstall and Reinstall the Network Card Drivers.

    Step 1: Uninstall the Network Adapter Drivers

    • Press “Windows Logo” + “X” keys on the keyboard.
    • Click on “Device Manager” from that list.
    • Search for the Network Adapter from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
      remove the corrupted drivers from the computer.
    • Follow the on-screen instructions to complete it and the restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer or Network Card manufacturer’s website and search for the latest Windows 10 drivers available for the Network Card model and then install it by following the instructions
    given in the website.



    You may also refer to the articles given below, try the suggestions given in them and check if that helps:

    Wired and wireless network problems

    http://windows.microsoft.com/en-IN/...3&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    (Applicable for windows 10 also.)

    Please wait while the system check for the updates. If updates are found, click on Install updates.



    Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.



    Thank you.
     
    Amit(Kumar), Sep 13, 2020
    #2
  3. NAVEEN_M
    Naveen_M Win User
    Intermittent internet connection issues

    Hello Trevor,

    Thank you for posting your query on Microsoft community.

    There are some reasons that causes this error connection reset. Let’s try to identify the root cause and apply the appropriate solution to fix this.

    I suggest you to run the network troubleshooter first, and check if the issue persists. To run the troubleshooter, follow the below steps:

    1. Press ‘Windows + X’ key.
    2. Select ‘Control panel’
    3. In the search box, type ‘Troubleshooter’ and then click ‘Troubleshooting’
    4. Under ‘Network and Internet’ click on ‘Network adapter’ and click on ‘Next’ button.

    Try to update the network adapter and check if the issue persists.

    1. Press ‘Windows + X’ key.
    2. Expand the network and adapter’
    3. Right click on the device, and select ‘Update driver software’
    4. Restart the computer and check.
    5. You can also check for updates from the system manufacturer site.

    Check proxy settings by doing the below steps:

    1. Go to Control panel – Internet options.
    2. Click on ‘Connections’ tab.
    3. Click on ‘LAN settings’
    4. Uncheck ‘Use a Proxy server for your LAN’ check box, and click ‘Ok’


    I also suggest you to reset IP Address by following the below steps.

    1. Press Windows key, and type ‘Command prompt’
    2. Right click on it and select ‘Run as administrator’
    3. Type the following command without quotes, and press enter: ‘netsh winsock reset catalog’
    4. Restart the system once and check if the issue persists.

    Try to disable Kaspersky firewall and check if that helps

    1. Open the Kaspersky Internet Security program.
    2. Click the ‘Settings’ button.
    3. Click the ‘Firewall component’ option under Protection Center.
    4. Select the ‘Enable Firewall’ option to remove the check mark.

    Hope it helps. Please reach back if the issue persists.



    Thanks and regards

    Naveen M
     
    Naveen_M, Sep 13, 2020
    #3
  4. WASEEMULLA S
    Waseemulla S Win User

    Accessing the Internet - Not Secure Connection Issue

    Windows 10 Internet Connectivity Issues with various programs

    Hi,



    Apologies for the late reply.



    Try the following steps:

    I would suggest you to run Internet Connectivity troubleshooter:





    Try the following steps:


    • Click "Search" and type "Troubleshooting" without quotes and hit enter.

    • Click “View All”

    • Select "Internet Explorer connection"

    • Click next to run the troubleshooter.



      Regards,
     
    Waseemulla S, Sep 13, 2020
    #4
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Accessing the Internet - Not Secure Connection Issue

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