Windows 10: Accidentally deleted the sounds drive and my audio is not working

Discus and support Accidentally deleted the sounds drive and my audio is not working in Windows 10 Drivers and Hardware to solve the problem; I had a problem with my laptop speaker. It has a red cross next to the speaker icon on the bottom right corner of the screen. I tried to fix it but... Discussion in 'Windows 10 Drivers and Hardware' started by OlaMoh, Oct 12, 2018 at 8:12 AM.

  1. OlaMoh Win User

    Accidentally deleted the sounds drive and my audio is not working


    I had a problem with my laptop speaker. It has a red cross next to the speaker icon on the bottom right corner of the screen. I tried to fix it but ended up deleting a drive called sounds, videos and game controllers, under Device Manager. How do I retrieve that drive as well as get my sound to work again?

    I have a WINDOW 10 and an hp laptop

    :)
     
  2. Radney Dri Win User

    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
  3. Santosh_Rai Win User
    No sound Audio

    Hi Hubert,

    Thanks for posting your query on Microsoft Community.

    We understand the inconvenience caused and we appreciate you for trying the troubleshooting steps..

    This issue might occur if some of the sound settings got corrupted.

    I suggest you to try running audio troubleshooter and check if it helps.

    Follow the below steps:


    • Type Troubleshooting in the Search area on the taskbar and select
      Troubleshooting.

    • Select Hardware and Sound.

    • Select Playing Audio under
      Sound
      and follow the on screen.

    For more information, refer to the below link:

    http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
  4. Marilou Ser Win User

    Accidentally deleted the sounds drive and my audio is not working

    Audio and Sound

    Hi Ethan,

    This issue can be due to several reasons. Let's get your audio and sound issue sorted, we suggest that you follow the steps provided below:

    • Press Windows key.
    • Type Control Panel in the search box.
    • Select Sound.
    • Go to Communications tab.
    • Click Do nothing.
    • Chose Apply and Ok.

    Keep us in the loop with the result.
     
Thema:

Accidentally deleted the sounds drive and my audio is not working

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