Windows 10: Accidentally Unplugged, Black Screen After Device Start Up

Power cord get unplugged from my laptop while it was on with no battery (battery damage). I turn it on and a black screen appears right after the laptop's brand logo were displayed.


I don't know what is going on and what should I do?

It's happen couple times before and there was no problems when I started it up again until now.

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Windows 10 Black Screen

Hi,

Thank you for posting your query on Microsoft Community. Let me help you to fix the issue.

If your PC experiences a black screen after signing in to Windows 10, try the following steps:

Unplug your external devices

Sometimes, your PC’s external devices can be the cause of problems. Try unplugging all your devices, and then plugging them in one at a time.

If that worked, but one of your devices causes your display to go black when you plug it back in, unplug your devices again, plug them in one at a time—except the device causing the problem—and restart your PC. If you can determine which device is causing
the problem, contact your device manufacturer for support.

Enter Safe Mode

If unplugging external devices doesn't fix the problem, start your PC in Safe Mode and then try the following troubleshooting steps below.

• 
  Restart your PC. When you reach the sign-in screen, hold the Shift key and select the Power button, and then select
  Restart.
  
• 
  After your PC restarts, select Troubleshoot > Advanced options >
  Startup settings > Restart. After your PC restarts, you should see a number of options. Press 5 or F5 for
  Safe Mode with networking
  

Reinstall your display adapter driver

Once your PC is in Safe Mode, reinstall your display adapter driver.

• 
  Type device manager into the search box on the taskbar, and then select
  Device Manager.
  
• 
  Expand Display adapter.
  
• 
  Right-click the display adapter and select Uninstall > OK.
  
• 
  Restart your PC.
  

Shut down the RunOnce processes

There might be a problem with one or more RunOnce processes. If you're in Safe Mode and want to shut them down:

• 
  Right-click Start
  
  and select
  Task Manager.
  
• 
  Check both the Processes tab and Services tab—look for any instances of
  RunOnce32.exe or RunOnce.exe. If you find any that are running:
  
  • 
    In Processes, select the item, and select End task.
    
  • 
    In Services, right-click the item, and select Stop.
    
• 
  Restart your PC.
  

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.



Thank You.

 

Windows 10 started fine then the screen went black

Hello,

Please try the below steps to troubleshoot black screen error issue.

I would suggest you to refer the below link and follow the suggestions provided by Sharath Srinivasa and see if it helps.

Black screen after upgrading to Windows 10

The issue you are facing with USB ports, kindly try the below methods and check if it helps.

Method 1: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• Go to Device manager in control panel.
• Select Device manager and a Device Manager window will pop-up.
• Double Click on USB Controllers to expand.
• Right click on the USB Controllers that is listed and select Update.

If the above steps doesn't help try the below method.

Method 2:

I would suggest you to uninstall and reinstall USB controllers
and check. Please follow these steps:

a. Press Windows + R keys, type devmgmt.msc
in run window and press Enter.

b. In device manager, expand "Universal Serial Bus Controllers".

c. Right click a device under "Universal Serial Bus Controllers" and click
uninstall.

d. Perform same step for other devices. When completed, restart the computer.

All USB controllers will reinstall automatically.

I hope this information helps.