Windows 10: "Account Error - We can't get to your account right now" Windows 10

Discus and support "Account Error - We can't get to your account right now" Windows 10 in Windows Hello & Lockscreen to solve the problem; I'm still having problems logging in - see... Discussion in 'Windows Hello & Lockscreen' started by Taffy087, Jan 1, 2020.

  1. Taffy087 Win User

    "Account Error - We can't get to your account right now" Windows 10


    I'm still having problems logging in - see https://answers.microsoft.com/en-us...ird-time/6ae47b04-9ca1-43fa-bb23-e491a6832d1e


    AThis was the first alert I received in my notifications:


    "Account Error - We can't get to your account right now" Windows 10 5a295fa9-ae49-4229-bec0-2e517a74da14?upload=true.png


    1 I haven't changed my password. 2 As I haven't a clue what "Shared Experience settings" means I checked my Settings where is says ""Shared experience use all system accounts to authorize actions across devices."*** Then in red "Some of your accounts require attention" and a "Fix now" link.

    *** I only have ONE device so at this stage I'm unwilling to click that link


    B There were occasions previously when the problems spread to my Word and Excel and this then happened again.

    When I opened Word & Excel just now this is the message I saw edited to hide my personal info.


    "Account Error - We can't get to your account right now" Windows 10 e1ecba6a-2063-4b53-9c44-924e4c89ddaa?upload=true.png







    Why is this nonsense still happening? There hasn't been a Windows Update nor have I changed my password on my ONE, not two, devices.


    Has anyone any suggestions what I should do next please? I apologize for letting my frustrations show but this problem had wasted several hours of my time already.

    :)
     
    Taffy087, Jan 1, 2020
    #1
  2. Zakin Win User

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown "Account Error - We can't get to your account right now" Windows 10 :(
     
    Zakin, Jan 1, 2020
    #2
  3. 95Viper Win User
    95Viper, Jan 1, 2020
    #3
  4. Vesao Win User

    "Account Error - We can't get to your account right now" Windows 10

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Jan 1, 2020
    #4
Thema:

"Account Error - We can't get to your account right now" Windows 10

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