Windows 10: Account hacked or being controlled

I received a text stating "your primary alias has been changed", then it says "not correct? click this link" to which it directs you to sign in to manage your account. I haven't been able to sign in because someone completely deleted my original email address and put some new one in as primary alias.

I have tried to figure out what is occurring, but because someone deleted my email address I can't sign in as suggested by all of the microsoft troubleshooting steps.

I then received a text yesterday stating my phone number was now deleted from the account that was associated with it. I have had that account for almost 12 years and now it is lost to me. I created this new one, but I have a lot of accounts associated with that email and would like to know how to retrieve my old email. It is clear someone hacked into my account.

:)

 

77000 Steam accounts hacked every month

Ironically I've had the same crappy password since I made my Steam when HL2 came out and never been hacked, but I've had my Origin account jacked twice with a much more complicated password. 2 step on Origin fixed this problem, but just thought it was kind of funny. I went with 2 step on Steam to be safe too.

 

Steam Account Hacked

Again...

I sent a ticket I just hope they resolve it soon cause I really want to play Portal 2.

And I don't want him getting me banned.

But the scary thing is they hacked my Email account too!

I've changed the password but is that enough?

I scanned my Computer using malware and it got rid of 9 Nasty objects! Its been months since I did a scan and now I'm thinking this is how they got me.

Is a password change and malware scan removal enough to secure me? I made the password much harder than before.

Thinking about doing a reformat as well. Suggestions? Should I leave the hacked email account and make a new one?

 

Account hacked

My email (live.com) account was hacked.

• To whom do I report?
• Where do I send header information?
• How do I recover my account?

System details:

• Running Windows 10 on an HP all-in-one computer
• Office 365

Thanks for your help.