Windows 10: account.microsoft.com account page keeps refreshing

Discus and support account.microsoft.com account page keeps refreshing in Windows 10 Gaming to solve the problem; I have logged into https://account.microsoft.com. The Page displays and continues to refresh in a loop. I have tried both MS Edge and Google Chrome,... Discussion in 'Windows 10 Gaming' started by Law Napier, Dec 11, 2023.

  1. account.microsoft.com account page keeps refreshing


    I have logged into https://account.microsoft.com. The Page displays and continues to refresh in a loop. I have tried both MS Edge and Google Chrome, clearing the browser Cache in both browsers from the beginning of time. Both browsers have the refresh loop. I am being charged for Microsoft Ultimate service that I have never used and continue to be charged with no way to cancel it, because your site is inaccessible. Please help.

    :)
     
    Law Napier, Dec 11, 2023
    #1
  2. Zakin Win User

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown account.microsoft.com account page keeps refreshing :(
     
    Zakin, Dec 11, 2023
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Dec 11, 2023
    #3
  4. Kari Win User

    account.microsoft.com account page keeps refreshing

    Change Microsoft Account Details in Administrator Account


    Hi Daryl, welcome to the Ten Forums.

    It's quite easy in fact, simply switch the account in question first to a local account, then switch back to a Microsoft account, this time using your wife's MS account credentials.

    Tutorials:
    Notice that before doing this you need to remove the new additional MS account on the PC, the one you created with her credentials. Windows allows only one user account for each email address, if the new account exists you cannot switch the original administrator account to an MS account using the same email address. Tutorial: User Account - Delete in Windows 10 - Windows 10 Forums
     
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