Windows 10: Account name not recognised

I have a 365 Business Standard account through my company. Microsoft recognize my email good enough to log into this forum but when I try to use it to set up a new laptop it says 'That Microsoft account doesn't exist'...

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Query about changing the account name

Hi Stephanie,

Since you have already changed the name on your Microsoft account, we suggest switching into a local account, and then log back in with your Microsoft account. This way, we can be sure that any changes made to your Microsoft account will be synced to your
local user account.

For steps on how to switch to a local account:

• Click on Start.
• Click on Settings.
• Click on Accounts.
• Under Your account, click on Switch to a local account.

To switch back to a Microsoft account:

• Follow steps 1-3 above to get to Accounts.
• Under Your account, click on Sign in with a Microsoft account instead.

If the issue persists, please do not hesitate to get back to us.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.