Windows 10: Account removed from Microsoft family but still has screen time limit?

Discus and support Account removed from Microsoft family but still has screen time limit? in User Accounts and Family Safety to solve the problem; I have removed my account from my Microsoft family as I am moving away but the computer still has the screen time limit imposed by the Microsoft family... Discussion in 'User Accounts and Family Safety' started by ryanhuttonAU, Jan 10, 2021.

  1. RYANHUTTONAU
    ryanhuttonAU Win User

    Account removed from Microsoft family but still has screen time limit?


    I have removed my account from my Microsoft family as I am moving away but the computer still has the screen time limit imposed by the Microsoft family screen time limiter.

    :)
     
    ryanhuttonAU, Jan 10, 2021
    #1
  2. SANDEEP_KM
    Sandeep_KM Win User

    Microsoft Family Screen time is BROKEN

    Hello,



    Thank you for writing to Microsoft Community Forums.



    1. Were you able to perform this task previously?

    2. Are you aware of any changes made on your PC, prior to this issue?





    As I understand your concern related to Microsoft Family screen time limits, let us try few troubleshooting methods to fix this issue and check if that helps:

    Method 1: Fix screen time limits not working. Refer the following article on
    Fix screen time limits not working
    for steps to troubleshoot issue with screen limits.

    Method 2: If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer the article on
    Remove members from your family group
    for steps to remove the child account from the family account. You can refer the following article on

    Add members to your family group for steps to add the child account back to your family account.



    Hope it helps,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Jan 10, 2021
    #2
  3. ADITYA_ROY
    Aditya_Roy Win User
    Pi hole breaks Microsoft Family Screen Time Limit time extension requests

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern related to Microsoft Family screen time limits, which has stopped working after installing Raspberry PI and PI hole.



    In this scenario, please refer the steps as mentioned in this article:
    Fix screen time limits not working



    If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer this article:
    Remove members from your family group



    However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as this issue occurred after installing Raspberry PI and PI hole. Hence, I suggest you to leave a

    Feedback     for this product so that our developer team can look into this and check if it can be implemented in the future updates



    Hope it helps.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 10, 2021
    #3
  4. MARILOU SER
    Marilou Ser Win User

    Account removed from Microsoft family but still has screen time limit?

    time limits in family not working

    Hi Barbara,

    We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

    • Does it happen only with particular child account?
    • What troubleshooting steps have you done so far?

    In the meantime, we would suggest that you refer to this
    support link     on how to set up screen time limits for your child.

    We look forward to your response.
     
    Marilou Ser, Jan 10, 2021
    #4
Thema:

Account removed from Microsoft family but still has screen time limit?

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