Windows 10: Account Reset Help

Is there any way to contact Microsoft directly via phone to get assistance in recovering a Microsoft account password? All attempts via email and online have not been successful, and we seem to be in a loop.Thanks, JM

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Cannot access my User Account on local machine but can access Admin account. Need help finding password but NOT reset it as it will delete saved data.

Hi,



I understand your concern and will assist you to resolve this issue.

If you reset the local account password it will not delete the Saved data.

I suggest you to back up the saved data and files from the admin account and try to reset the password and check if it helps.

Follow the steps below to reset the password.

• 
  Press Windows + R.
  
• 
  Type netplwiz and press enter.
  
• 
  Select the user account.
  
• 
  Click on Reset Password.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.