Windows 10: Acer Aspire ES1-572-31XL not booting w/ black screen after Windows update

When I turn on my laptop (Acer Aspire ES1-572-31XL) I hear the fans running, hard drive starting, and I see the LED light come on to signify it's on, but I have a completely black screen and it stays blank. Whenever I press F2 or F8 it doesn't go into BIOS, it doesn't work and I don't see the Acer logo later in it's just always a blank screen.


I recently updated my BIOS to fix a Bluetooth problem and that caused my computer to keep resetting whenever it turned on, but with the Acer logo. To solve that I used F8 and there was 2 Windows Boot options and the 2nd one worked and took me to Windows. Later, I noticed that I heard a buzzing noise from my headphones and it was Windows and my WiFi was acting poorly, so I googled that problem and most resolution said to update windows drivers or windows so I went to the windows website and got the Windows October update.


It was taking awhile to update so I went to bed. When I woke up my computer was on but it had the blank screen. I thought it was just sleeping but when I tried to wake it up nothing happened so I turned it off and turned it back on and the screen was still black, no Acer logo, unable to use F2 or F8 to go into BIOS.


I don't know what to do, please help.

:)

 

Touchpad not working on Acer Aspire ES1-411 with OS Windows 10

thanks Lansom this solved my touchpad problem on Acer Aspire ES1-512

 

Acer ES1-411 stuck on boot screen - Windows 10

Acer Aspire ES1-411, be it Windows 8.1 and 10, it freezes on the loading logo of it after the first phase or everything had been copied to the HDD on your manual fresh format. Solution to that was inserting any SD card.

See discussion here: Acer Aspire freezes on the "Acer" logo at startup.

 

Acer Aspire ES1-511

As before there is much missing from the HD Audio Manager.

The driver appears to not be installing properly.

There have been other users with the same laptop reporting audio issues such as

here and here.

Interesting that in the second link the user had the headphones working but not the speakers.

What I might suggest at this point is to try installing the Windows 8.1 driver available from Acer for the laptop but run the installation in Compatibility Mode for Windows 8 and see if that works.

You could also check out the following topic with suggestions to get headphones working in Windows 10 and see if anything helps:

Headphones not working in Windows 10