Windows 10: Acer Aspire running Windows 10 freezes while charging

Recently, I decided to run a Fresh Start on my laptop. It was running poorly and I needed to clean up all the trash in my SSD so I did just that. Upon regaining control over my PC again, I ran into an issue. My laptop has taken a liking to freezing when I leave it idle for around ten minutes or so. I can't confirm that this problem is limited to the duration of time in which it's charging, but I've tried multiple remedies found around this site to no avail.


I'm hoping someone can assist! Thank you in advance!

:)

 

Acer Aspire 5560 not upgrading to windows 10

That Error Code seems to be most frequently associated with/pointing to incompatible Drivers. The Acer Aspire 5560 Model is only listed on the Acer Site under 'Legacy Hardware' as far as I can tell, which suggests they may not be too interested in providing
further firmware/driver updates, but you could try asking on their Forums. According to this site ( http://www.notebook-driver.com/acer/acer-aspire-5560-5560g-windows-driver-utility/ ) the last updates were released in 2012!

 

Windows 10 freezing on Acer Aspire V5-122P

I have an Acer Aspire V5-122P-0679 laptop that has served me well for a few years. When Windows 10 first came out and updated and everything ran great. With update 1607, the system started freezing and became unusable. It has all the latest updates (KB3197954).
I went back to the previous build (I believe 1511) and sure enough, windows 10 updated itself to back to 1607 (KB3197954). I believe I saw the freeze issue with 1511. When I booted in safe-mode, the system ran well and I saw no freezing. I backed up my
data and then did a restore (once saving the data and then the second time with disk cleansing install).

With the clean install, I see the freezing happening even before major configuration, application installation or data restore.

With a fresh reboot... Looking in Task Manager, no application started and sitting for some time, the CPU is running consistently at +35% with the System process running at +31.5%. This appears to be consistent after multiple reboots and over long periods
of time.

All data/OS is stored on a single C:\ drive.

Common situations when I see the freezing include but are not limited to:

• working with Settings
• loading task manager
• displaying windows notifications pop ups (systems recovers when these windows go away)

My son has a Acer Aspire V5-122P as well that is seeing the same issue.

Most of the post I read talk about this being resolved in some of the recent minor updates. That doesn't seem to be the case for me/us. I would hate to regress back to Windows 7. Any help is appreciated.

Thanks in advance.

 

Windows 10 freezing on Acer Aspire V5-122P

The problem is the new AMD graphics driver, which gets installed automatically by Windows Update.

It is not compatible with Windows 10 on this laptop; it makes the computer utterly unusable.

But there is a solution:

(1) Tell Windows to stop installing hardware drivers along with updates.

Control Panel ---> System and Security ---> System ---> Advanced System Settings ---> Hardware ---> Device Installation Settings

"Do you want to automatically download manufacturers' apps and custom icons available for your devices?"

Select "No" and then click "Save Changes".

DO NOT SKIP THIS STEP, or Windows will re-install the rogue graphics driver after every reboot.

(2) Uninstall the current graphics driver.

Device Manager ---> Display adapters ---> AMD Radeon HD 8250 ---> Properties ---> Driver ---> Uninstall

(3) Install AMD graphics driver 15.200.1060.0 (17 Aug 2015)

Here is a direct link:

http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_15.200.1060.0_W10x64_A.zip?acerid=635753732668194923&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE
E5-521&OS=ALL&LC=en&BC=ACER&SC=PA_6

For a complete explanation, I suggest that you carefully read Graham Anderson's Nov 2016 post here.