Windows 10: ACER es1-311 laptop's touchpad died when I updated to latest version of win10

Discus and support ACER es1-311 laptop's touchpad died when I updated to latest version of win10 in Windows 10 Drivers and Hardware to solve the problem; Yesterday, My computer updated to the latest build of win10. UPon rebooting, the touchpad was DEAD. I was able to open the device manager last... Discussion in 'Windows 10 Drivers and Hardware' started by Marcott2525, Dec 28, 2018.

  1. ACER es1-311 laptop's touchpad died when I updated to latest version of win10


    Yesterday, My computer updated to the latest build of win10. UPon rebooting, the touchpad was DEAD.


    I was able to open the device manager last evening, but was unable to locate the elantech and synaptics drivers were missing. Since I did not have a other mouse, I had to wait till I returned home today with one to go in depth in the device manager.


    Alas, I seem to find them, but only as hidden files, and not under the mouse subheading, but the user interface drivers one. Then when I try and activate them, I get a very dastardly message saying:


    Windows has determined that the best driver for this device is already on your machine. There may be better drivers in Windows Update or on the device manufacturer's website. (My best translation from Spanish).


    This is very frustrating, as there seems no other driver for this device that is in the device manager, hidden or unhidden. I have tried both options, updating the drivers on the ACER website and trying to do so through windows update. Neither brought any success.


    I have used win10 since 2016 and this has never remotely happened before.


    Any help is appreciated!!!!

    :)
     
    Marcott2525, Dec 28, 2018
    #1

  2. Touchpad not working on Acer Aspire ES1-411 with OS Windows 10

    thanks Lansom this solved my touchpad problem on Acer Aspire ES1-512
     
    pricephil54, Dec 28, 2018
    #2
  3. PaulRydon Win User
    No wifi connection in Windows 10 : ACER E13 ES1-311-C4Q6

    Original Tile: wifi connection

    I have an ACER E13 ES1-311-C4Q6

    Came with Windows 10, but recently restored after a crash.

    Now no internet connection.

    Can anyone help please

    Thjanks

    Paul
     
    PaulRydon, Dec 28, 2018
    #3
  4. ACER es1-311 laptop's touchpad died when I updated to latest version of win10

    touchpad stopped working after 1607 update


    I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until I updated to Version 1607 Build 14393.10:
    • Chipset Intel Chipset Driver 10.1.1.7
    • IO Drivers Intel Serial IO Driver 604.10135.1001.53001
    • MBI Intel Sideband Fabric Device Driver 1.70.305.16316
    • TXE Intel Intel TXE Driver 1.1.0.1064
    • TouchPad ELANTECH Touchpad Driver 13.6.3.1
     
    AvidSurvivalist, Dec 28, 2018
    #4
Thema:

ACER es1-311 laptop's touchpad died when I updated to latest version of win10

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