Windows 10: Acer laptop showing black screen at startup

I just installed a new SSD to replace the old hard drive. Windows has been reinstalled with the updates. When booting up I see the Acer logo and then it switches to a black screen instead of the windows account login page. If I hold the power button down for a few seconds the windows login then comes up and I can login. I tried updating the graphics card driver but it didnt resolve the issue. Any ideas?

:)

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

BLACK SCREEN ON STARTUP AFTER WIN 10 UPDATE

Thank you for the prompt reply. BTW its a Toshiba L500D. Yes I've tried forced shutdown repeatedly. I've tried a remote monitor (it gets "put to sleep, too"), I made an Installation Media DVD on another Laptop and tried that to no avail. I've tried Control-Shift
Esc; Ctrl-Alt-Del; F1, F2, F12. I've connected a known good HDD to a USB port. I've removed the HDD and substituted a known good HDD. I removed and re-fitted the RAM chips as suggested by Microsoft. All the while doing hard resets. Nothing gets any response
from the Black Screen condition. I cannot apply any of the fixes suggested such as I've been able to find in hours of searching because I cannot get anything but Black Screen. the Power light is on, the HDD runs up, the DVD drive runs up and just Black screen.

 

BLACK SCREEN ON STARTUP AFTER WIN 10 UPDATE

Hi Greg,

It seem the Acer laptop you have is still stuck on a black screen when you power it on. To resolve this concern, kindly answer the following questions;

• Have you tried to do a force shutdown of your laptop? You would usually need to press the power button for about 10 seconds to do this.
• What other troubleshooting steps have you tried?

Update us on the results, we look forward to your response.