Windows 10: Acrobat Reader DC doesn't recognize Thunderbird x64 as default email client

Hi,

We used Windows 7 x64 with Thunderbird x86 on our company, and we have pdf form with send by email button. That means the user fill the form, press the button, and the form is autoatached to an email with subject and destination filled.

But now we are migrating to windows 10, and we installed thunderbird x64 (68.1.1 ESR) and when we use the pdf form and press send button, Acrobat reader DC (last version) says there is no default email program ....

We have check on Start menu -> default programs that thunderbird is set as default mailto and all email protocols and options.

We have tested that if we use thunderbird x86 (ver 68.1.1 ESR) it works on the same windows 10, so does anyone know a solution to make x64 default email program be reconognice by acrobat ?

Lots of thanks

:)

 

Can't change default app from Acrobat Reader DC to Acrobat


I am trying to use the default programs app on the control pabel to set Acrobat 9.5 as the default viewer for pdf files. I also have Acrobat Reader DC installed. Neither program appears on the "set your default programs" screen so I changed it on the file associations screen. But Reader DC is still opening the .pdf files by default. I checked back on the default programs app, and the associations screen still lists Reader DC as the default app. But when I click the change program button it asks me if I want to keep the association with Acrobat 9.5! (see screenshot). This is very odd. How to fix?

 

Can't change default app from Acrobat Reader DC to Acrobat


VICTORY AT LAST!!!!
The solution turns out to be installing Reader XI in lieu of Reader DC. Reader XI at can be found at:
Adobe - Adobe Acrobat Reader DC Distribution. Although the page title is Adobe Reader DC Distribution you can select "Reader 11.1.10 English for Windows" in the Step 3 dropdown. The downloaded install file is "AdobeRe11010_en_US.exe".

During the installation a dialogue box allows you to decide if it becomes the default pdf handler.



This option is not available with Reader DC.
During the installation of Reader XI the pdf file association is changed to Edge so you'll need to change it back to Acrobat 9.5. That's it all done. Just remember not to accept and upgrade to Reader DC in the future.

 

Can't change default app from Acrobat Reader DC to Acrobat


It's Acrobat Pro, not reader. To be honest, I'm not sure how reader DC got on there. But as I said in the original post, neither program shows up on the default programs list, which is puzzling. I suppose I could just uninstall Reader DC, but it's odd that it thinks I have changed the association (see screenshot) but the association hasn't in fact been changed.