Windows 10: acrobat reader

hi we renew our 365 service and now the documents scanned or snip tooled are no longer coming in a pdf form it's saying we don't have acrobat reader

:)

 

Acrobat Reader and Acrobat Manager Attempt to Install and Fail


I hope this is in the right place:

Acrobat Reader is successfully installed and is functioning normally on my HP laptop. But Acrobat Reader and Manager try to install periodically and fail every time. I have researched this issue but cannot find a good fix for it. Does anyone have a suggestion to stop this?

Thanks

 

Acrobat Reader DC keeps popping on screen

Hello,

As per the issue description, I understand that issue with Acrobat reader DC and its popping every time while working on computer. I will certainly help you to resolve the issue.

There might be a possibility that new security updates are constantly released for the Adobe Acrobat Reader software to provide increased functionality and to patch any security loopholes that might be present. Every time a new update has been downloaded
and is ready to install, a notification will pop up to alert the user. There are instances where these can be annoying or intrusive; for example, while giving a business presentation with the aid of a PDF document. Disabling the Acrobat Reader pop-ups will
prevent this type of interruption.

Method 1



I would suggest you to follow the steps given below and check if it helps.

Step 1

Launch Adobe Acrobat Reader.

Step 2

Click "Edit" from the menu bar at the top of the Adobe Reader window and then click "Preferences" from the list of options displayed. Click the "Updater" category on the list of options displayed on the "Preferences" submenu

Step 3

Click the radio button next to "Do not download or install updates automatically" below the "Check for updates" section.

Step 4

Click "OK" and then click "Yes" when asked if you want to allow the changes. Acrobat Reader will no longer keep displaying pop-ups prompting you to install available updates.

Method 2

I would suggest you to scan your computer with Microsoft Safety scanner just to make sure that computer is free of all infections

You can scan your PC with Microsoft Safety Scanner to ensure your PC is not infected.

http://www.microsoft.com/security/scanner/en-us/default.aspx

Hope it helps, Please write back to us if you need any further assistance, we'll be glad to assist you.

Regards

 

Windows 10 won't recognise Adobe Acrobat Reader on my laptop so I can't open PDFs - any suggestions?

Hi Sarah,

There could be a number of factors as to why you are having issues launching the Adobe Acrobat Reader app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Adobe Acrobat Reader application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Adobe Acrobat Reader app from the list and then choose Advanced options.
  
• Click Reset.

Let us know how it goes and we'll assist you further if needed.