Windows 10: Activation key after factory reset and microsoft account change

Hello!


I bought my laptop last year with windows 10 pre-installed. I signed in with my microsoft account with my previous hotmail e-mail address. Since then microsoft locked me out of that e-mail which is still connected to my laptop.

I want to change my administrator user's e-mail to my new e-mail address, but I cannot log in to my locked hotmail account. I've read that factory reset could solve my probrem, but I am not sure if I can complete it without knowing the licence key. since I bought this laptop with pre-installed windows 10


Will the factory reset work for me and help me in changing my administrator user?

Do I need to know the licence key to be able to complete this process? Especially if I want to remove the administrator user with my previous e-mail address from which I am locked out and have a fresh start with my new hotmail, being the only administrator user on my laptop.


Thank you for the help in advance.


Dóri

:)

 

Important W10 activation key questions left unanswered by Microsoft

Not only that, you can check your M$ account and see what devices are listed there, so you know if you can do a clean install or not. Do the upgrade, get it activated, verify that it is listed in your account, then feel free to do a fresh install without activation issues ever.

 

Activation Keys and Factory Resetting

I know that factory resetting requires a activation key. I want to factory reset my computer so can i use the current activation key on it?

 

Important W10 activation key questions left unanswered by Microsoft

Upgrade. Upgrade. It's not a full OS, it's a free upgrade to an existing OS.

If it is already activated, you can download the "240" build and update from there. That is the key part...it has to be activated and listed in your Microsoft Account in order to be upgraded from preview to release. No new activations have been possible for a few now.