Windows 10: Activation puzzle

Windows would not load properly on my machine after the update earlier this week. After several fruitless attempts to repair or reset, I loaded a clean "restore" version from my other PC on a thumb drive, and was able to reinstall Windows 10 on this machine.

However...

...when I went to activate it, I was told that the key found on the machine is for a different version (Windows 10 Pro vs. Windows 10 Home) than I installed yesterday.


How can I find the original key this computer's version of Windows was installed under... or, some how, get this PC's current version activated?

Thanks.

:)

 

Magic Puzzles suspicious crash

Hi Maggie,

Microsoft never pro-actively encourages customers to contact certain numbers for assistance with "technical issues". The messages you are receiving are consistent with fraudulent activities that may harm your property.

If you are referring to Magic Jigsaw Puzzles app that was developed by
ZiMAD, we suggest you report the app immediately. To do so, follow these steps:

• Open this link.
  You may open it through Microsoft Store or through a browser.
  
  
  
• Scroll down, sign in, and report the app.

Lastly, we suggest you refrain from contacting or downloading anything related to the messages you are receiving.

 

Magic Jigsaw puzzles

I tried the steps you suggested but still cannot use the program. I have tried other puzzle programs that work but I do not like them. I really miss my Magic puzzles.

 

New puzzles not downloading

Hi Sherry,

Thank you for being part of Microsoft Community.

• From which location are you trying to download puzzles?
• Which game are you referring to?
• Do you get any error message when you try to download the puzzle packs?

I would request you to go through the link mentioned below on how to ask suggestions in this forum.

Suggestions for asking a question on help forums

Please reply to the questions in order to assist you in a better way.