Windows 10: Activity reporting is telling lies

Sadly I have had to come back to using Microsoft Family safety as the alternative I tried was worse.


I want to use it make sure my kids are spending appropriate amounts of times using certain apps and websites and doing homework etc, but the activity report is just telling porky pies.
For example, my son spent 1 hour doing codekingdoms today, yet the activity report shows google chrome was only used for 4 minutes.
This is a recurring problem on all 4 of my kids computers.

Is there any way to get the activity reports to actually report properly.

:)

 

Activity reporting is telling lies

Hi,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below listed questions and get back to us.

1. Since when are you facing this issue?
2. Did you make any changes to the Family account prior to this issue?
3. Did your son do Code Kingdoms only with Google Chrome or switched to Microsoft Edge or Internet Explorer?
   

Meanwhile, try the below methods.

Method 1: Fix Family Activity Reporting.

Follow the troubleshooting steps mentioned in
Fix Family Activity Reporting and see if this helps.

Method 2: Family Safety Troubleshooter.

Run the
Family Safety Troubleshooter to fix some common issues with Family Safety.

You may also refer to the below Article created by Lonnie_L, for more information.

Family Safety: Frequently Asked Questions

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

 

Activity reporting is telling lies

Sadly I have had to come back to using Microsoft Family safety as the alternative I tried was worse.

I want to use it make sure my kids are spending appropriate amounts of times using certain apps and websites and doing homework etc, but the activity report is just telling porky pies.

For example, my son spent 1 hour doing codekingdoms today, yet the activity report shows google chrome was only used for 4 minutes.

This is a recurring problem on all 4 of my kids computers.

Is there any way to get the activity reports to actually report properly.

 

Family activity report

Hi Javier,

There are ways on how to manage activity reporting for your child. To configure your account settings, here are the steps:

• Go to the account.microsoft.com/family site at Microsoft on any PC
• Then sign-in
• Open Settings
  
• Tap on the Accounts icon
• Click on Family and other users on the left side
• Chose Manage family settings online
• Check recent activity link for the child's account

Turn On and Manage Activity Reporting for Child

• Click on Recent activity on the left side, and turn on Activity reporting.
• Check or uncheck to Email weekly reports to me for what you want.
• Under Web browsing, Apps and games etc., you can view your child's recent activity for each one, tap on Change settings
  
• Then set allowed times to manage them, and to block any apps and games.

To Turn Off Activity Reporting for your Child, just tap on Recent activity on the left side, and turn off Activity reporting on the right side.

Get back to us if the steps won't work.